It’s completely going wrong for a new device.

Discussion in 'MacBook Pro' started by louiserose646, Dec 30, 2016.

  1. louiserose646 macrumors newbie

    Joined:
    Dec 30, 2016
    #1
    G’day! How are you doing? It’s a pleasure to be part of this community. I’m a newbie to Macs. Bought my MacBook Pro 15-inch (2015) with integrated GPU (only Iris Pro) model very recently. It’s a great machine. But the only thing that disappoints me completely is the battery life. Like many reviewers & tests have reported I’m also not getting the Apple claimed battery life of 9 hours Screen-On time which as mentioned by them is under the conditions below,

    But in my case it’s even more worse based on these tests,

    Safari Test :
    Brightness 35%,
    Background apps restricted,
    with 7-11 open tabs on average in which most of them were just idling throughout the full discharge session.
    Screen-On time I got approx. 7 hour 30 mins
    Note: Fair enough which is what the estimate by MacOS(10.12.1) also showed on a full charge.

    iTunes video playback test :
    Brightness 35%,
    Background apps restricted,
    Sound 20%
    Screen-On time I got approx. 7 hours 23 mins

    *Date of manufacture of the Battery was on Dec 2016
    *FileVault not enabled, WiFi Signal Strong, Bluetooth Off, OS in Stock configuration (No apps installed)


    So considering the brightness was too low compared to Apple’s conditions. Can anybody say whether it’s normal or is there anything wrong with my battery unit when Apple promises 9 hours? I’m supposed to get more Screen-On time for testing it in much more low brightness, Am I right?
     
  2. DeltaMac macrumors G3

    DeltaMac

    Joined:
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    #2
    Apple, unfortunately, will remind you that they do not "promise 9 hours"
    They only say "up to 9 hours", and tell you that they used certain settings that should result in "up to 9 hours".
    Not quite a promise, more of a suggestion.
    Ah, the joys of semantics used in marketing. :rolleyes:

    And, you will find anecdotes from users who will tell you that they achieve battery use for longer periods than Apple suggests, which can also happen...

    (btw, you may want to update to the current 10.12.2, which might (for some) affect your battery life, too.)
     
  3. deany macrumors 68030

    deany

    Joined:
    Sep 16, 2012
    Location:
    North Wales
    #3
    G'day to you as well! hope you stick around and welcome to MacRumor!
    Just to confirm it is the 2015? that wasn't a typo
    edit
    battery says Dec 2016 so it is a rMBP 2016
    Also how many days have you had the MBP
    Also is TM ON or OFF do you have a Time Capsule backing up hourly in the background?
     
  4. DeltaMac macrumors G3

    DeltaMac

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    #4
    OP has Iris Pro graphics, which makes it a 2015. Apple still sells those as new (in addition to the TouchBar models), but they are actually 2015 models.
     
  5. deany, Dec 30, 2016
    Last edited: Dec 30, 2016

    deany macrumors 68030

    deany

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    #5
    I have the Iris Pro 2015 rMBP from new May '15 so should be able to help based on my battery.
    Which is- light safari hourly backups to TC mail open 300+ cycles Coconut Battery approx 8hours
     
  6. DeltaMac macrumors G3

    DeltaMac

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    #6
    They may not be built new, but are still sold as new. OP's could also be a refurb, which might have a new battery.
     
  7. deany macrumors 68030

    deany

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    #7
    Must be a refurb or a battery replacement with a Dec 2016 battery then, nothing wrong with refurbs mind, some say better than new.
     
  8. Qwe9203 macrumors member

    Joined:
    Nov 18, 2014
    #8
    That's great battery life. On the new 2016 15" you would run between 3-4 hours tops on the video test.
     
  9. flyinmac macrumors 68040

    flyinmac

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    United States
    #9

    Just wait.... we'll soon have company's offering salaries of "up to $50,000 a year, theoretically possible under these specific circumstances".

    Eventually people will complain when their average salary turns out to be $10,000 a year, because the dream circumstances never turn up in real life.

    The company responds with we never promised you $50,000
     
  10. thesimplelogic macrumors regular

    Joined:
    Jun 27, 2014
    #10
    Prior to my tMBP I had a 2013 rMBP 15" (which was a refurb) which was nearly maxed out, and on the whole I was happy with my battery life considering I am a student and used not only the usual programs but also things that are pretty battery heavy like Logic/Musescore and whatnot.

    Sounds probably a bit stupid but you could try running the test again with the brightness as Apple states to see what your values are? If it's drastically off, you could always get it replaced by Apple - although they do say up to 9 hours, they can't (and generally won't) simply accept it if it's very, very off - at least that's my experience. Always worth a shot though :)
     
  11. xraydoc macrumors demi-god

    xraydoc

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    #11
    Pretty sure lots of them already do that. Mine does.
     
  12. louiserose646, Dec 30, 2016
    Last edited: Dec 30, 2016

    louiserose646 thread starter macrumors newbie

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    Dec 30, 2016
    #12
    Thanks! It's 2015 indeed. Custom configured and was manufactured upon order. I just bought it 2 days ago. No TM running.
    --- Post Merged, Dec 30, 2016 ---
    An update to 10.12.2 didn’t make any difference so far.

    Yeah I agree with you that it could be a refurb model because prior to this one I was using a 13 inch rMBP 2015 which was bought at the time it was announced and I still have it tho, so after unboxing this new one I could right away feel the keyboard is off less feedback and display hinge was loose too like some others have reported. For a moment I thought whether I bought a refurb model. BTW Is there a way to find out the that this is refurnish model or not? The CoconutBattery app which I also used for finding out the manufacture date of the battery tells that this laptop is manufacture in Dec 2016 only. Confused!?
    --- Post Merged, Dec 30, 2016 ---
    First of all I don't think Apple will take battery life as a reason for replacement even though I have a very mushy keyboard out of the box. Will they?
     
  13. Relentless Power, Dec 31, 2016
    Last edited: Dec 31, 2016

    Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #13
    I've had refurbished watches and iPhones from Apple. And honestly, I couldn't tell them apart from being used or new. Everything about it was new with the screen, casing and accessories. Apple does a really nice job with their white box programs. I think most manufacturers should take a lesson for how they do things when sending a customer refurbished/replacement product. Because when you pay the premiums with Apple, you would expect high end results.
     
  14. leman macrumors G3

    Joined:
    Oct 14, 2008
    #14
    Are you sure that your machine has finished running all the taxing background tasks like indexing your files and processing your photos?
     
  15. deany, Dec 31, 2016
    Last edited: Dec 31, 2016

    deany macrumors 68030

    deany

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    Location:
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    #15
    Hi
    In coconut battery under Mac info it gives manufacture date
    also
    If you go apple logo > About this Mac > Copy the serial number
    Then lick http://www.appleserialnumberinfo.com/Desktop/index.php
    and paste in top left search this gives manufacture date as well as much useful info.
    If the logic board had changed the serial number will have changed so if its a refurb the actual original date wont be available.
    There is a serial number stamped on the underneath of the rMBP but I'm fairly sure if its an apple refurb the 'shell' will have been replaced.
    Apple official refurbs are so good there is no ways of telling except the box the rMBP is shipped in.
    My guess is, because coconut battery is showing Battery manufacture date Dec 2016 then it will be a refurb. As apple have stopped making the 2015 model.
    I would give the rMBP a few more days to settle as previously mentioned, also a few more battery loadcycles.
    Where you purchased the rMBP from and colour of the box shipped in would also help.
    The MBP battery issues mentioned on MR the last few months in no way relate to your 2015 rMBP but I guess you know that.
    cheers
    --- Post Merged, Dec 31, 2016 ---
    Yes apple official refurbs are beyond excellent, I have had an apple referb iPhone and as you say apple are the 'Gold standard' for this industry and any other
     
  16. louiserose646 thread starter macrumors newbie

    Joined:
    Dec 30, 2016
    #16
    Hey! Is it fine to give third party website like the www.appleserialnumberinfo.com the serial number? Many people didn't recommend to do so. That's why I didn't go that way. Mine is custom configured so I had to order it through www.apple.com and the box it came in is completely the normal one as far as I can tell.
    --- Post Merged, Dec 31, 2016 ---
    Yes. I literally got it two days ago. Even till this point I don't have any files stored locally except one or two text files. BTW TimeMachine and FileVault is not even setup.
     
  17. deany macrumors 68030

    deany

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    North Wales
    #17
    Hi
    Gosh you are tech savvy!
    I haven't read anything negative about appleserialnumberinfo they also only allow 2 searches a day.
    http://forums.macrumors.com/search/3606692/?q=appleserialnumberinfo&o=date
    But I understand what you are saying.
    My understanding is apple have stopped making the 2015 so you have got one of the last manufactured 2015 rMBP - new custom configured from apple - NOT a refurb - apple would never sell new unless it is new.
    Did you check coconut battery under Mac info?
     
  18. ixxx69 macrumors 65816

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    #18
    I appreciate your are just trying to help the OP, but why do you keep saying this? Apple still lets you custom build the 2015 - what makes you think they stopped making them?
     
  19. deany, Dec 31, 2016
    Last edited: Dec 31, 2016

    deany macrumors 68030

    deany

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    Location:
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    #19
    "what makes you think they stopped making them?"
    Because @maflynn answered my question - "has manufacture of the 2015 rMBP stopped"
    http://forums.macrumors.com/threads/deciding-between-2015-vs-2016-mbp.2023916/page-2#post-24117961

    Silly question maybe but has manufacture of the 2015 rMBP stopped?
    Yes, they're no longer making the 2015 model.
    is it just new 'back stock' available?
    Yep
    Monday 26th December 2016


    "Apple still lets you custom build the 2015"
    please provide a link to confirm this - lets assume I wanted a custom build a 2015 rMBP - please help me custom build the 2015 rMBP today.
     
  20. ixxx69 macrumors 65816

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    #20
    http://www.apple.com/us-hed/shop/buy-mac/macbook-pro

    Scroll to bottom of buy page. Select and then configure.

    Btw, same link as DeltaMac in post 4.;)
     
  21. deany macrumors 68030

    deany

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    #21
  22. ixxx69 macrumors 65816

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    #23
    You just have to look a little more carefully at the link I already provided. They have a separate spec sheet for it. You are not the first to overlook it.
     
  23. deany, Dec 31, 2016
    Last edited: Dec 31, 2016

    deany macrumors 68030

    deany

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    #24
    Fair play, apologies, looks like "back stock''.

    Can we agree the 2015 rMBP is no longer in manufacture in China, the line has stopped.
     
  24. ixxx69 macrumors 65816

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    #25
    Why do you say that?
     

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