iTunes 12.5: Changing Movie file to Home Video loses file

Discussion in 'Mac Apps and Mac App Store' started by anonymouse99, Sep 20, 2016.

  1. anonymouse99 macrumors regular

    Mar 29, 2011
    I have iTunes 12.5.1 installed on my Windows 10 PC.

    I wanted to regroup some of my mp4 videos I uploaded to my iOS device from Movies to Home Videos using "get Info" feature in iTunes. It appears to move the video under Home Videos fine.

    Whenever I do this on my PC, it seems to lose the file. It shows the file in iTunes as well as on my device. But when I try to play it, all it displays is a spinner ... when I click on it in iTunes, it puts an exclamation and a circle around it.

    What may I be doing wrong here? Any help gratefully appreciated :D
  2. Tech198 macrumors G5

    Mar 21, 2011
    Australia, Perth
    Dunno on a Windows PC, but no problem on Mac.

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