iTunes HELP? I have $24.95 in iTunes card credit, but it charged my credit card?!

Discussion in 'Mac Apps and Mac App Store' started by unicornicole, Dec 28, 2009.

  1. unicornicole macrumors newbie

    Joined:
    Dec 28, 2009
    #1
    Happy Monday everyone!

    So today I decided to send one of my friends a very special christmas present - episodes of SNL. I decided to first send her the Just Commercials episode, because I know its one of her favorite parts of the sketch show.

    The show is $1.99, and I filled out the "Gift" form.

    However, when I clicked "Done", the iTunes page said that it had billed my CREDIT CARD.

    I have $24.95 in store credit, from various gift cards for iTunes.

    Why did this happen, and how can I fix this?
    I really really really can NOT have this bill be on my credit card.
    Thank you in advance.

    :confused:
     
  2. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #2
    You can't use iTunes credit for gifts, only your CC.

    I have no clue why - but i learned that a little over a year ago when i wanted to send a friend a song.
     
  3. unicornicole thread starter macrumors newbie

    Joined:
    Dec 28, 2009
    #3
    That is the worst thing I have ever heard.
    -.-"
     
  4. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #4
    this is standard on ALL giftcards, not just apple. You can't use a Best Buy giftcard to buy an iTunes Giftcard. Too much fraud, no way to track if something happens.
     
  5. crazzyeddie macrumors 68030

    crazzyeddie

    Joined:
    Dec 7, 2002
    Location:
    Florida, USA
    #5
    This is exactly right.
     
  6. MadeTheSwitch macrumors 6502a

    MadeTheSwitch

    Joined:
    Apr 20, 2009
    #6
    I've never understood this policy. Perhaps someone can explain this fraud thing to me more. What's the difference if I take my Best Buy giftcard and get an iTunes card vs. getting oh...a CD or a videogame instead??? I'm confused. From where I am sitting there is no difference, so I must be missing something.
     
  7. jaw04005 macrumors 601

    jaw04005

    Joined:
    Aug 19, 2003
    Location:
    AR
    #7
    You're not missing anything. The fraud risk is overplayed. And it's not a set policy for all stores. For example, I just bought a Wii Points Card with a Wal-Mart gift card last week.

    It's mostly a ploy for retailers to get you to purchase a item with more markup (and they therefore make something off of you in aggregate).

    Third-party gift cards (like iTunes, PSN, XBOX, Wii, etc) are a loss leader for retail stores. There's very little retail markup on them since it's essentially a cash for credit exchange. The only reason they carry them is to drive sales of more expensive physical products (iPod touch, game consoles, etc).

    Knowing Apple's strict retail pricing history, I wouldn't be surprised if retail stores make less than 5 percent markup off an iTunes Gift Card purchase — barely enough to cover their transaction fees.

    Since iTunes gift cards don't expire, there's no chance of the retailer receiving non-use revenue either.

    And as far as Apple is concerned, they don't want you using "your" credit on other people. It's a smart way to get two transactions off you.
     
  8. instaxgirl macrumors 65816

    instaxgirl

    Joined:
    Mar 11, 2009
    Location:
    Edinburgh, UK
    #8
    I work for a music store in the UK. Customers can use our giftcards to buy iTunes cards.
     
  9. Primejimbo macrumors 68040

    Joined:
    Aug 10, 2008
    Location:
    Around
    #9
    I just got an iTunes gift card with a Best Buy gift card yesterday, it can be done. Not only I did that, I got another Best Buy gift card and paid for it with a Jewel gift card because I don't like shopping at Jewel for food and since they sell gift cards for other stores I bought a Best Buy one.
     
  10. TraceyS/FL macrumors 68040

    Joined:
    Jan 11, 2007
    Location:
    North Central Florida
    #10
    I"ve done this at BB too.

    I did run into an issue last week funding my pre-paid debit card with a WM GC. I had done this before without issue - which is why i went to do it again. The lady cashed it out for me and did it. She didn't believe me when i told her i had done it about 2 months ago (or i wouldn't have told people that WM GC's were fine to send me).
     

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