iTunes is saying I have 2500 pictures on my iPhone.. I only have 1500.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by duelingdragons, Oct 8, 2013.

  1. duelingdragons macrumors 65816

    Joined:
    May 13, 2007
    Location:
    Orlando, FL
    #1
    What the heck?
    I have 900 or so in my camera roll, and only one album with ~600 pictures or so.

    I'm really confused by this. Where are these extra 1,000 photos coming from?
     
  2. al0513 macrumors 6502

    Joined:
    Sep 28, 2011
  3. duelingdragons thread starter macrumors 65816

    Joined:
    May 13, 2007
    Location:
    Orlando, FL
    #3
    I delete all my texts pretty regularly, so that's definitely not it.
     
  4. alexxmac macrumors newbie

    Joined:
    Oct 8, 2013
  5. faiz23 macrumors 6502

    faiz23

    Joined:
    Oct 8, 2010
    #5
    count each one again one by one and report back
     
  6. demuelle macrumors newbie

    Joined:
    Mar 9, 2015
    #6
    Fixed for 99 cents

    I had this problem, too.

    I have fixed it. It cost me 99 cents.



    My phone said I had 247 photos/videos. Itunes said I had 1700+. Both said that Photos & Video were taking up 10.8 GB of storage.



    On my phone, I went to Settings --> iCloud --> Storage --> Change Storage Plan

    I selected the 20GB plan for $0.99 a month



    Then, I went to Settings --> iCloud --> Photos

    I enabled My Photo Stream (slider to the right/green)



    Then, I got on WiFi. I don't know how long it took, certainly not long enough to upload gigabytes of data, but I saw that my Photos & Camera app was using a far more reasonable amount of storage (1.3 GB, rather than 10.8 GB). I checked this by going to

    Settings --> General --> Usage --> Manage Storage



    Because I don't want the 20GB iCloud plan, I went back to

    Settings --> iCloud --> Storage --> Change Storage Plan --> Downgrade Options (at the bottom)

    ... and I selected the 5 GB Free plan again.



    Now for a little rant.

    I am very unhappy that I had to give Apple one thin dime to have this fixed. After spending a couple of hours trying to figure out why I can barely use any storage on my phone, I had to pay to fix it. Ridiculous.

    I still enjoy using Apple products, but I enjoy using them less and less over time. Not only is every release of iTunes less usable than the previous one, the last one wouldn't even install on my machine. That was about another six hours lost trying to figure out the problem.

    I'm not sure if this is a first world problem. Ugh! My life is so hard!
     

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