iTunes is saying I have 2500 pictures on my iPhone.. I only have 1500.

OrlandoTragic

macrumors 65816
Original poster
May 13, 2007
1,401
131
Orlando, FL
What the heck?
I have 900 or so in my camera roll, and only one album with ~600 pictures or so.

I'm really confused by this. Where are these extra 1,000 photos coming from?
 

demuelle

macrumors newbie
Mar 9, 2015
1
0
Fixed for 99 cents

I had this problem, too.

I have fixed it. It cost me 99 cents.



My phone said I had 247 photos/videos. Itunes said I had 1700+. Both said that Photos & Video were taking up 10.8 GB of storage.



On my phone, I went to Settings --> iCloud --> Storage --> Change Storage Plan

I selected the 20GB plan for $0.99 a month



Then, I went to Settings --> iCloud --> Photos

I enabled My Photo Stream (slider to the right/green)



Then, I got on WiFi. I don't know how long it took, certainly not long enough to upload gigabytes of data, but I saw that my Photos & Camera app was using a far more reasonable amount of storage (1.3 GB, rather than 10.8 GB). I checked this by going to

Settings --> General --> Usage --> Manage Storage



Because I don't want the 20GB iCloud plan, I went back to

Settings --> iCloud --> Storage --> Change Storage Plan --> Downgrade Options (at the bottom)

... and I selected the 5 GB Free plan again.



Now for a little rant.

I am very unhappy that I had to give Apple one thin dime to have this fixed. After spending a couple of hours trying to figure out why I can barely use any storage on my phone, I had to pay to fix it. Ridiculous.

I still enjoy using Apple products, but I enjoy using them less and less over time. Not only is every release of iTunes less usable than the previous one, the last one wouldn't even install on my machine. That was about another six hours lost trying to figure out the problem.

I'm not sure if this is a first world problem. Ugh! My life is so hard!
 
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