iTunes old movie rental always downloads

Discussion in 'Mac Apps and Mac App Store' started by bigmikeyp, Jun 22, 2010.

  1. bigmikeyp macrumors regular

    bigmikeyp

    Joined:
    Oct 9, 2006
    Location:
    Manchester, UK
    #1
    Hey everybody.

    I am having an issue with iTunes (9.2) and a movie that I rented from the iTunes Store.

    Around a month I go I rented 'Borstal Boy' when it was the 99p Film of the Week. I then transfered this to my iPad to watch on the train, which I did. I have obviously synced back after this.

    Now everytime I download an app, or podcast etc, 'Borstal Boy' is automatically added to my download list and starts to re-download (1.08GB). If I cancel the download it automatically adds itself back into the list next time I download anything else. If I leave it to download and try to play it (to force it to recognise that it has been watched), it asks me to confirm that I accept I have 48 hours to watch it once it starts, then it says that "it is authorised to play on another computer or device". If I delete this, it will then just try and re-download.

    Does anybody have any suggestions or remedies to stop this from constantly trying to download? I've watched the film, and don't want it anymore.

    Regards
     
  2. JediMeister macrumors 68040

    Joined:
    Oct 9, 2008
    #2
    You have to contact iTunes Store support via email and have them clear your download queue.
     
  3. bigmikeyp thread starter macrumors regular

    bigmikeyp

    Joined:
    Oct 9, 2006
    Location:
    Manchester, UK

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