Itunes refuses to find my (apple-installed) CD burner

Discussion in 'Mac Apps and Mac App Store' started by TeReKeTe, Jan 5, 2004.

  1. TeReKeTe macrumors newbie

    Jan 5, 2004
    howdy-- long time listener, first time caller. I just bought a dual-processor 1.25ghz G4 last week, as I'd grown out of working on audio on my trusty ibook 700g3. it came w/ panther, which was a nice surprise, as it appeared that the g4's were only shipping w/ jaguar on the apple site.

    Re-installing/upgrading all my software to work w/ panther has been less than a joy, but this itunes problem is a royal pain in the buns... when I try to burn a playlist, I get the message "disc burner or software not found." searching the apple knowledge base and google has been less-than-fruitful... both Peak (4) and Cubase (SL) see the burner and work fine w/ it, as does toast in OS9.2... but itunes, strangely, doesn't.

    I upgraded to 4.2 via the web before I even used itunes on the new machine... all permissions have been repaired after installs, disks have been de-fragged/diskwarrior'ed... and I'm out of ideas. would like to try this before I call up and apple and read them the riot act...

  2. TeReKeTe thread starter macrumors newbie

    Jan 5, 2004
    also, just fyi, here's the info from system profiler:

    Manufacturer: HL-DT-ST
    Model: HL-DT-ST RW/DVD GCC-4480B
    Revision: 1.03
    Serial Number:
    Drive Type: CD-RW/DVD-ROM
    Disc Burning: Apple Supported/Shipped
    Removable Media: Yes
    Detachable Drive: No
    BSD Name: disk3
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal
    OS9 Drivers: No

    so based in this, it's:

    a. weird that it worked in os9 w/ toast
    b. weird that there's no serial #...

    any ideas/thoughts would be greatly appreciated...


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