Hi there, I'm new to this forum. I've owned my ibook G4 for just over a year (conveniently long enough for the warranty to have expired) and this is the first major problem I've ever had and it's really freaking me out. Basically, when I restarted the machine yesterday and attempted to log in to my user account as per usual I was hit with the the rather unnerving statement "you are unable to log in to the user account "**** " at this time." I can, however, access my guest account as normal and I just don't know what's gone wrong. I've scanned the forums but can't get specific information regarding my predicament. I've tried the password change recommendation by inserting the Mac OS X disc to no avail and I'm now getting really worried as I've a lot of photos and university work stored on there which isn't backed up (stupid, I know) and which I can't access. I know it's all still there as the hard drive capacity is the same but I just can't access it. I have version 10.4 if that helps. I'm not the most computer-savvy of people and really only use my laptop for the fundamental basics of music, writing and the internet and hence I'm largely ignorant of the internal workings of my machine. I'd really appreciate it if anyone could shed some light or offer any suggestions and I'll be in anyone's debt if I can safely recover all my work and files. Advanced thanks for anyone taking the time to read or respond to this e-mail. Thank you, Jason.