I've had 2 screens with image retention, now the fans are failing....

Discussion in 'iMac' started by macmee, Nov 9, 2016.

  1. macmee Suspended

    macmee

    Joined:
    Dec 13, 2008
    Location:
    Canada
    #1
  2. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    I suspect that Apple is waiting for you to bring your iMac back in for service.
    ( You do have AppleCare, right? )
    They should replace your fan. You won't need to play the "display lottery" this time.
     
  3. macmee thread starter Suspended

    macmee

    Joined:
    Dec 13, 2008
    Location:
    Canada
    #3
    They're seeing about getting another screen (which would now be the third screen) sent to an authorized repair place near me yes. I've also told them about the fan and hopefully they can help fix that too.

    Their support has actually been quite good.

    But herein lies the problems:

    1. They already replaced the screen once and according to this forum, there's a chance that retention will always develop and that the real flaw here is that the iMacs run hot which damage the screen

    2. each time I'm taking my mac in for repairs I'm losing 10 days and I use it for school and work and don't have a great replacement

    3. The fact that multiple parts are dying on the mac when it's barely just 2 years old really speaks volumes towards its long term build quality. Or rather, a significant lack thereof. This is a $4,000 device and once apple care expires it looks increasingly likely that I'll be left with an expensive lemon.
     
  4. torana355 macrumors 68020

    Joined:
    Dec 8, 2009
    Location:
    Sydney, Australia
    #4
    Yeah my 2012 iMac had screen retention aswell as the 3 identical machines we have at work, ****** LG panels...
     
  5. macmee thread starter Suspended

    macmee

    Joined:
    Dec 13, 2008
    Location:
    Canada
    #5
    I'm dumbfounded man. If this was Microsoft or if this device was half the price I could totally sympathize. But I'm literally watching this $4,000 premium computer fall apart in front of my eyes and it's very alarming.
     
  6. Hawaiian Starman macrumors member

    Joined:
    Oct 27, 2001
    #6
    I have a late 2012 i7 iMac, which had significant screen retention. Replaced screen 3x via Apple Care. Last replacement was a year ago. Computer has not had screen retention since the 3rd replacement. There have been no other issues with the machine. Surprised to learn later iMac's seem to have the same screen retention problems. Is this also true for the 5K machines?
     
  7. BrettApple macrumors 65816

    BrettApple

    Joined:
    Apr 3, 2010
    Location:
    Heart of the midwest
    #7
    I'm always amazed by the amount of issues some users have with their Macs. It's sad really. Meanwhile I have a Mid 2007 iMac built in July of 2007 that is still working flawlessly and has been for over 9 years now. Screen is just as good as it was the day it came out of the box, perhaps a tad bit dimmer if anything. PSU is fine, fans are fine, RAM and SSD were upgraded about 4 years back, runs El Capitan with zero issues, doesn't really run that hot for a Core 2 Duo and low end 128MB ATI GPU. 9 years trouble free.

    I feel like expecting nearly a decade out of Macs built today is something that is just not going to happen. But I hope it improves. For what it's worth my Late 2013 rMBP is 100% fine yet we have multiple 2015 5K iMacs freezing and having GPU restarts on a regular basis here at work. One has to wonder...

    I also have a 2005 iBook G4 that I was using last night while watching the election results come in and it's still 100% functional with everything as it was the day it shipped. Even the battery, and I was even using it on battery power. Perhaps an anomaly but still amazing. My second G4 is the original 2005 Mac Mini and it too remains 100% functional though it's relegated to iTunes and old game console emulator duty.

    Perhaps it's just due to there being significantly more Macs than ever before and more users noticing problems? Hard to say. But I can see that their QC isn't quite what it used to be. My 2015 13" MBA shipped with a dent on the bottom panel right out of the box. I kept it anyway since it's a work computer but still...
     
  8. macmee thread starter Suspended

    macmee

    Joined:
    Dec 13, 2008
    Location:
    Canada
    #8
    Yeah this really hits home with me too. My G4 iMac is FLYING. I just bought 2gb of ram for it and ordered a SATA to IDE adaptor for an SSD.

    My G4 iMac from 2003 is in a better condition atm than my 2014 iMac.

    And it's not as if I'm using this thing in a bad environment. It sits on my clean desk, I don't smoke or anything and it has lots of air flow.

    There is absolutely no reason for the fan to give out after just 2 years of use. It's not even as if it stays on 24/7 either!

    One thing is certainly clear: Apple doesn't build macs as good as they used to.
    --- Post Merged, Nov 9, 2016 ---
    I am happy to hear that eventually you got a good screen. I'm very worried that every screen I get will have retention.
     
  9. vevion macrumors newbie

    Joined:
    Nov 9, 2016
    Location:
    Germany
    #9
    I think you should get back your money and buy a 2015 Model.
     
  10. macmee thread starter Suspended

    macmee

    Joined:
    Dec 13, 2008
    Location:
    Canada
    #10
    I think so too but I don't think Apple would do that :(
     
  11. vevion macrumors newbie

    Joined:
    Nov 9, 2016
    Location:
    Germany
    #11
    I think you should give it a try 4000 $ is a lot.
     
  12. macmee thread starter Suspended

    macmee

    Joined:
    Dec 13, 2008
    Location:
    Canada
    #12
    Yeah, it's the fully maxed out 2014 model too. I imagine it will be hard to re-sell as there's 0 on (canadian) ebay right now. It was supposed to last me until 2020. Oh well.
     
  13. vevion macrumors newbie

    Joined:
    Nov 9, 2016
    Location:
    Germany
    #13
    It's sad to hear these kind of issues happining on overpriced machines.

    I always thought well priced products are better than low priced products.

    Unfortunately it's not the case here.
     
  14. torana355 macrumors 68020

    Joined:
    Dec 8, 2009
    Location:
    Sydney, Australia
    #14
    Same experience here, my old 2008 iMac is still going strong with Zero issues throughout its life. Even my 2011 MBA has been perfect besides the battery. Its a shame about the 2012 iMac issues.
     

Share This Page