Just bought a new macbook 13 inch, and now have a cracked up screen..

Discussion in 'MacBook' started by ryan482, Jan 13, 2009.

  1. ryan482 macrumors newbie

    Jan 13, 2009
    i just purchased a new macbook aluminum and long story short my sister knocked a huge dent into the top surface of the macbook which led to an impact on the LED, the cracks start from the left side and go every which way all the way across the screen. thankfully nothing else on the macbook was damaged and it appears to be purely a cosmetic fix. the display suprisingly shows everything perfectly, it just looks as if im staring at it through a cracked window.

    i bring the laptop to the apple store, not expecting a free fix, but to see what i can do and they were completely baffled, it was the first time they had seen it happen and the guy said i could either basically pay the price of the macbook to get it fixed, or find a glass specialist to replace the outside, but what kind of glass specialist works on laptops?? seemed out of the question.

    i discovered http://www.macservice.com/ who can replace the entire display with new parts, with warranties, ect.. but it still seems a little steep in price being $795 bucks!

    So now im debating between just getting a new top half of a laptop basicly for $795, or just hooking the laptop up to a cheap LCD desk display and wait for apple to get their heads out of there ass's and figure out a reasonable way to fix all these broken LED's that are gonna keep popping up, for a reasonable price.

    i know not the first to have this problem, but i think its important to continue to address it

    so what do you guys think? maybe there's a better solution..
  2. staccato83 macrumors 6502a


    Sep 9, 2008
    Las Vegas
    Apple has their heads in their ass's now because you have a clumsy sister? Hmmm... right. :rolleyes:
  3. Acorn macrumors 68020


    Jan 2, 2009
    i would buy a 30 inch mac display and run the latop off it hehe. ok maybe 24 the 30 is hella expensive
  4. ryan482 thread starter macrumors newbie

    Jan 13, 2009
    the fact is that the LED's are going to break much easier than the LCD's, and as of now the uni-body doesn't make any screen fix cheap. its less than half the price to replace any of the previous macbook displays compared to the new one.
  5. Sareth macrumors member

    Jan 5, 2009
    Somewhere in here is a thread with someone who tried replacing their panel and ended up breaking the glass as they tried to prise it off.

    There we go:-


    But with a custom made bezel they ended up with this :-

  6. chocolaterabbit macrumors regular

    Nov 2, 2008
    it'll probably get cheaper to fix in time as components become more plentiful.
    hint:get your sister to pay up :D
  7. SteveMobs macrumors 6502


    Dec 10, 2008
    Washington D.C.
    Yeah, just have your sister pay a good amount of the $795.

    Is portability an issue for you? Otherwise just hook it up to an external monitor.
  8. Jiten macrumors 6502a


    Jul 16, 2008
    Heh, for 800 bucks I might as well get the 24 inch LED Cinema Display for that Macbook. :)
  9. Primejimbo macrumors 68040

    Aug 10, 2008
    Yea, because YOUR sister kicking YOUR laptop is APPLES fault :rolleyes:

    Here is the BEST solution, don't have your laptop kicked and keep it out of the way of peoples feet. It's not Apples fault and why should they address it? It's a different story if you were working on it and doing stuff and the glass just broke, but this isn't the case.

    I couldn't agree with you more
  10. lixuelai macrumors 6502a

    Oct 29, 2008
    Lol the unibody still has a LCD screen just that the backlight is LED instead of CCFL. If anything the CCFL would be easier to break.
  11. NT1440 macrumors G4


    May 18, 2008

    Screens are screens man.
  12. plumbingandtech macrumors 68000

    Jun 20, 2007
    Charge your sister?
  13. jpk32092 macrumors 6502

    May 22, 2008
    For $795 spend a little extra and get the 24" ACD
  14. NewMacbookPlz macrumors 68040


    Sep 28, 2008
    The LED's are the backlight. They have nothing to do with the screen (the LCD) breaking anymore than a normal CCFL backlight system would.

    Also, according to your OP, the screen itself isn't broken, but the glass over-cover that we have.
  15. johnqh macrumors regular

    Mar 31, 2008
    Read this thread

    Basically, get rid of the glass and have matt.

    Now you should thank Apple. Without the glass as the extra protection, the screen would probably be shuttered and it would really be a $800 job.
  16. nycthebigAPPLE macrumors newbie

    Jan 14, 2009

    You should have bought accidental insurance on your macbook. It's about 130/yr for $1300 coverage. Goto www.safeware.com.

    Theoretically, you could buy the insurance now and then wait about a month and file a claim on your damaged laptop....theoretically and illegally.
  17. nope7308 macrumors 65816


    Oct 6, 2008
    Ontario, Canada
    Call your home insurance company and your credit card company. Some credit cards have accidental insurance automatically, so you may be covered under them.

    Home insurance - you will have to pay a deductible, but it should be less than $800 (hopefully). I wouldn't count on Apple's prices dropping... I dented my screen as well, and the internal cost to Apple for a new LED screen is over $600.

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