Just curious who has called Applecare and received FREE bumper recently?

Discussion in 'iPhone' started by AndrewR23, May 15, 2011.

  1. AndrewR23 macrumors 68040

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    Jun 24, 2010
  2. Andy Ftw macrumors regular

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    Mar 12, 2011
    #2
    It wasn't recently, but I bought the phone back in November and then rang up and complained about the antenna issue and they sent me a free bumper. I bought it even after the free case program had finished but still had no problems, as long as you give them a ring and just briefly explain, no reason why it shouldn't work :)
     
  3. Tito Georgie macrumors 6502

    Tito Georgie

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    #3
    Um.. Good idea. I'm going to try today with the serial from my new white iPhone 4.
     
  4. From A Buick 8 macrumors 68040

    From A Buick 8

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    Location:
    Ky Close to CinCinnati
    #4
    Are you having the antenna issue?
     
  5. AndrewR23 thread starter macrumors 68040

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    Jun 24, 2010
    #5
    Come back in and post your results.
     
  6. Thedeathbear macrumors 6502a

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    Apr 18, 2010
    #6
    I liked the bumper, but it tore easily. I had to use superglue to put it back together. Later, it happened again and in many more places. Is this a defect? If so, can I exchange it if I tried to use superglue to fix it?
     
  7. AndrewR23 thread starter macrumors 68040

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    Jun 24, 2010
    #7
    Ya take it to Apple, tell them you got it with the free case program (assuming you did) and they will replace it.
     
  8. johndallas999 macrumors 6502a

    johndallas999

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    Oct 9, 2008
    Location:
    Seattle
    #8
    I tried last week and the apple rep told me to do a network reset, if that didn't work to go to att and ask for a new SIM card. They said they weren't doing free cases/bumpers anymore.
     
  9. Tito Georgie macrumors 6502

    Tito Georgie

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    Jul 17, 2010
    Location:
    New York
    #9
    One call guys and I did score a free bumper! :) here's proof! I asked for white but he said only black are available for this kind of issues. Gr, but o well lol..

    [​IMG]
     
  10. iostehk macrumors member

    iostehk

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    May 12, 2011
    Location:
    Atlanta
    #10
    One call guys and I did score a free bumper!

    Wow i just purchased the white iPhone 4 too what did you say????????
     
  11. eternlgladiator macrumors 68000

    eternlgladiator

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    Jun 20, 2010
    Location:
    Twin Cities
    #11
    I got one for my white iphone. I don't remember exactly when. It took a couple calls but I got my choice of color. It was relatively easy.
     
  12. Tito Georgie macrumors 6502

    Tito Georgie

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    Jul 17, 2010
    Location:
    New York
    #12
    I'm going to try to describe as much as I can of what I said to him

    "well hello there, I'm calling about a issue of my white iPhone 4 I got a week ago. Me and my neighbor we both got it the same day! I was speaking to her about how I'm having reception issues about something I'm not sure but I heard the antenna is in the bottom right or left of the phone. So I'm having a lot of call failed. So my neighbor told me she called apple and told you guys about it and she got a free bumper to fix the issue. So I was wondering if I can get the same service provided, you know I paid $700 for this phone I really don't want issues"

    Puts me on hold

    30 seconds later "ok sir, apparently you are eligible for a free bumper to fix this issue we want you to have the best service ever bla bla...."

    So yea that's about it, hope it helps.
     
  13. iostehk macrumors member

    iostehk

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    Atlanta
    #13
    Thanks Tito Georgie I'll try today and report the result when I'm finished
     
  14. ctbear macrumors 6502a

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    Dec 6, 2010
    #14
    I got one for my girlfriend's iPhone 4 back in February...called about losing signals / dropping calls (which she really did experience)
    The CSR set the case up for me after some general questions, and promised to ship out a black bumper to me asap.
    Three days later I still hadn't got any confirmation emails yet, so I called again. I explained my situation. They apologized and transferred my call to their floor supervisor.
    It turned out the first CSR I talked to didn't actually submit the case to the system. The supervisor said it was causing me more trouble than it should and offered a chance for me to pick the color of the bumper. It arrived at my apartment the next day.
     
  15. patp Guest

    Joined:
    Apr 10, 2008
    #15
    so let me understand this,
    most of you really don't have the antenna issue, you just want something free?

    If you have a legit issue and it's really affecting you, get the free bumper. But to the rest of you, do you really need it? Am I missing something here?
     
  16. Hype2k2 macrumors 6502

    Hype2k2

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    Jul 14, 2010
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    Houston, Texas
    #16
    All of us have the issue I personally haven't done this but why not if you can?
     
  17. Stealthipad macrumors 68040

    Stealthipad

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    Apr 30, 2010
    #17
    Great attitude, dude.:mad:
     
  18. Tito Georgie macrumors 6502

    Tito Georgie

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    Jul 17, 2010
    Location:
    New York
    #18
    Exactly. +1
     
  19. patp Guest

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    Apr 10, 2008
    #19
    If you do not have a case and are experiencing the antenna problem, maybe you should get a free bumper.

    But if you don't have antenna issues maybe you shouldn't seek something that doesn't belong to you in the first place?
     
  20. chris2k5 macrumors 6502a

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    Jun 30, 2010
    #20
    Horrible wording.

    Anyway, I called and got a black bumper today. Shipping via Fedex. Antenna issues killed me.
     
  21. iostehk macrumors member

    iostehk

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    May 12, 2011
    Location:
    Atlanta
  22. Tito Georgie macrumors 6502

    Tito Georgie

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    Jul 17, 2010
    Location:
    New York
    #22
    Did you use the same story ? :D
     
  23. iostehk macrumors member

    iostehk

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    Atlanta
    #23
    Yep:D good look
     
  24. ThaDoggg macrumors 6502a

    ThaDoggg

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    Peterborough, Canada
    #24
    Prob used the same story and got the same rep as well. ;)
     
  25. iostehk macrumors member

    iostehk

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    May 12, 2011
    Location:
    Atlanta
    #25
    It was kinda hard though. the rep had me switching hands and giving play by play signal updates in all it took about 30 mins :D
     

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