Just purchased apple care for my iPhone from eBay should I be worried?

Discussion in 'Buying Tips and Advice' started by johnathan92, Aug 26, 2010.

  1. johnathan92 macrumors newbie

    Joined:
    Aug 26, 2010
    #1
    Hi guys,

    I have purchased apple care for my iphone from ebay yesterday, I received the registration number via email so I dont have the box with the serial number of proof of purchase, anyway I successfully activated my new apple care plan for my iphone, shortly after i received my certificate via email from apple confirming this.

    The problem I have is people are reporting on the internet about getting there plans cancelled months down the line due to people either stealing or buying the apple care plans with credit cards not paying then selling them on? Since I don't have proof of purchase of the serial number I am fearing this might happen to me.

    Has anyone heard of this, is there anything I can do to protect myself against this?

    Many thanks!
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

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    #2
  3. Hellhammer Moderator

    Hellhammer

    Staff Member

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    Finland
    #3
    Buying AppleCare from eBay is always a gamble. Just hope for the best and be ready for the worst
     
  4. Applejuiced macrumors Westmere

    Applejuiced

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    At the iPhone hacks section.
    #4
    As long as you purchased from a reputable ebay seller with many prior Applecare sales you should be good.
    His rep should give you an idea if people got scammed or not. If something happens you can always reverse the charges thru paypal.
     
  5. johnathan92 thread starter macrumors newbie

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    Aug 26, 2010
    #5
    The guy has done over 1000 deals for apple care and not had a single bad feedback, but I have heard of stories such as people getting emails from apple saying the apple care is void after they have received their certificates, is this true?

    If my iphone broke what would I need to take to apple with me to get it repaired under the applecare warranty?

    I have now received my code and got my apple care protection plan certificate from apple, has everything gone ok? Can the certificate be revoked if the plan has been found stolen or something like this?

    What would I need to take to a apple store if my iphone broke to get it fixed? Just my receipt for purchase of the iphone?
     
  6. Frenchjay macrumors 68000

    Frenchjay

    Joined:
    Jul 6, 2010
    #6
    When you get your apple care make sure its valid as soon as you can with apple.That way you wont get stuck in the eventuality you have to take your phone for repair.

    If it isn't get a refund immediately. I have heard alot of people buying legit ones so you should be ok if the seller has a good reputation.
     
  7. johnathan92 thread starter macrumors newbie

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    Aug 26, 2010
    #7
    How do I check if its valid? Do I ring apple or is there a website I cen check on?
     
  8. Frenchjay macrumors 68000

    Frenchjay

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    Jul 6, 2010
    #8
    I've never owned it but i assume you will have some sort of customer id/code
    that you can check with them to make sure its valid.

    Maybe someone here can enlighten you more!
     
  9. Hellhammer Moderator

    Hellhammer

    Staff Member

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    Finland
    #9
    The receipt ain't needed but it's recommended. Always bring as much proofs and other papers as possible. It's better to carry some extra than do another trip
     
  10. johnathan92 thread starter macrumors newbie

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    Aug 26, 2010
    #10
    so basically I can walk into the apple store with my phone and charger and get it fixed/replaced under my applecare warranty now?

    Do apple ever revoke the applecare plans once they have provided a certificate?
     
  11. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #11
    I got a few applecare packages thru ebay also and never had a problem. You cant go wrong for the price. As long as the seller is good you shouldnt have any issues.
    Once applecare is registered to your devices ID number you dont have to do anything. Just bring it to Apple and they can pull it up on their system.
    You can verify it here: https://selfsolve.apple.com/GetWarranty.do
     
  12. johnathan92 thread starter macrumors newbie

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    Aug 26, 2010
    #12
    ok thanks! ill go to my apple store tomorrow and still check with them :D
     
  13. Doc750 macrumors 6502a

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    Aug 11, 2010
    #13
    what happens when you register device with applecare, and then later when you use the warranty they give you a new device. Is the new device covered under the original warranty? Or do you have to purchase a new warranty?
     
  14. johnathan92 thread starter macrumors newbie

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    Aug 26, 2010
  15. Macky-Mac macrumors 68030

    Macky-Mac

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    May 18, 2004
    #15
    According to a rather long thread on these forums, it does happen sometimes, but probably wont.

    But seriously, for the kind of discount you get on these code-only ebay deals for a price that apple's authorized distribution chain can't match, what do you really think you're getting?? :p
     

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