Just shattered the glass on the front of my iPhone 4!!#^&@*

Discussion in 'iPhone' started by 212rikanmofo, Jul 18, 2012.

  1. 212rikanmofo macrumors 65816

    Jan 31, 2003
    I am terribly upset since I have had this phone since launch and have babied it to death. I was distracted coming out of my car and the phone fell onto the concrete and the glass shattered on the front. The phone is still useable but it's hard to see with all the lines from the shattered glass. I was holding out for the new iPhone 5 that is supposedly coming out this September-October and I was going to give this one to my mom as a gift. At this point I'm not sure what to do with it, since Apple charges about $200 to replace the front glass. I'm so upset because I had promised her I'd give her my phone once the new one comes out and now this happens. What would you guys do in my situation. Any helpful advice is greatly appreciated. :confused:
  2. blackhand1001 macrumors 68030


    Jan 6, 2009
    Unlocked galaxy nexus. Save your upgrade for when the 5 comes out and see whether you think its worth upgrading. You might really like the nexus and wait a little longer.
  3. wordoflife macrumors 604


    Jul 6, 2009
    Well, I'd pay the $200 bucks and get it fixed - since you promised your mom. If you or your mom don't care about OEM quality parts, you can probably get the job done for $80 or so. It'll look different, but at least it will be functional.

    Personally, I can tell the difference and prefer OEM (official apple parts) so I'd just pay the 200 so bucks.
  4. ValerieDurden macrumors 6502a

    Feb 3, 2010
    Philadelphia, PA, USA
    Apple will charge you $149.99 plus tax to replace the entire phone out of warranty.
  5. 212rikanmofo thread starter macrumors 65816

    Jan 31, 2003
    Are you sure? I've heard people saying it was $200 to replace the front glass. And how long does the process take if I were to choose this route?
  6. Tino04 macrumors member

    May 14, 2010
    10 minutes - it's a straight swap in any apple store (book a genius bar appointment first obviously)
  7. macking104 macrumors 6502


    Jan 14, 2003
    California, USA
    Googling... A local repair shop in L.A. charges $79 (parts/labor) for front glass/lcd replacement. $99 for front and back glass...
  8. rockyroad55 macrumors 601


    Jul 14, 2010
    Phila, PA
    If you tell the apple guys honestly, they may do it for free. It has happened.
  9. ste1164 macrumors 6502a


    Jan 4, 2009
    Yep you might get it replaced for free so I'd go to the apple store. Paying $150 to get it replaced is cheaper than $350 for a galaxy nexus as someone suggested.
  10. Wrathwitch macrumors 65816

    Dec 4, 2009
    I would get it replaced. If you can afford to.

    As you say there is nothing mechanically wrong with the phone, I just gave mine to my mom too! She is very excited about it. Cost me $50.00 to get it unlocked and about $40.00 to ship it, but heh she's worth it!

    This way you also don't have to worry about finding an alternate cell phone for yourself while you are waiting!
  11. willmtaylor, Jul 19, 2012
    Last edited: Jul 19, 2012

    willmtaylor macrumors G3


    Oct 31, 2009
    A Natural State
    I'd send it to MissionRepair outside of Kansas City. I've taken several Macs, IPads, etc. there. They offer several shipping options and their prices are either comparable or cheaper than an out of warranty iPhone.

    MissionRepair: iPhone 4 Services

    Best of luck and let us know what you decide.
  12. LIVEFRMNYC macrumors 604

    Oct 27, 2009
    Listen to this!!!! I dropped mines in a puddle of water and it also cracked the front glass. Went to Apple store ready to pull out my credit card, and got a FREE replacement instead even though I was out of warranty.

    Not saying everyone gets that lucky. But Apple employees are know for being this generous, it's like they have a generous quota to fill. It's at least worth a try. So go.
  13. JerseyDoug macrumors regular

    May 10, 2012
    I'd book a genius bar appt. if you don't like what they offer, try one of the other alternatives. Personally, I don't do third party when it comes to my Apple or Nikon products. But that is me. YMMV.
  14. ohbrilliance macrumors 6502a


    May 15, 2007
    Melbourne, Australia
    All is not lost! I ruined my screen attempting to fix something, and found a new screen on ebay for $36 delivered. Works a treat. It's a complicated process to install yourself though.

    That's bad luck about breaking your screen though. I dropped mine two floors down onto concrete and it didn't break.
  15. Six8 macrumors 65816


    Feb 1, 2012
  16. bdizzle macrumors member

    Feb 28, 2008
    This. Or at least a version of.
    Shattered mine a few months back. Went in was honest and polite. I told them I had dropped it. Was ready to shell out. Genius told me 30.00 and within 15 minutes later had a brand new front.
  17. ucfgrad93 macrumors P6


    Aug 17, 2007
    Couldn't hurt to give it a try. Good luck OP.
  18. 212rikanmofo thread starter macrumors 65816

    Jan 31, 2003
    So I finally got around to taking my iphone to an Apple store. The genius told me that they can't replace the glass or they don't do it at the store and will offer me a full refurbed replacement with a 90 day warranty for $150 which I thought was a better deal then paying $200 just for a glass replacement. However my phone had already been unofficially unlocked through AT&T and I was curious if I were to go to AT&T online unlocking site to request another unlock that it would go through? I tried to call AT&T directly to talk to a representative but they told me they changed policies and only do unlocking online only know through the form. Since doing it this way, I'm assuming they have no idea that this new refurbed iphone that I got from Apple is a replacement that they won't grant me an unlock. I just submitted the unlock request today and I know it can take up to 7 days to hear back, but I'm anxious to know. Have any of you guys been in a similar situation?
  19. dave006 Contributor


    Jul 3, 2008
    Just West of East
    If Apple provides you with an Out of Warranty (OoW) replacement, then it will be set to have the same unlock status as the iPhone it replaces. Just ask the Apple Genius to confirm that your existing iPhone shows as unlocked in their system and they will make sure that the replacement is also unlocked.

  20. Russiaone macrumors 6502

    Jun 7, 2010
  21. greytmom macrumors 68040


    Jun 23, 2010
    There are some pretty talented repair places that won't charge you a ton of money. I'd look into them.
  22. 212rikanmofo thread starter macrumors 65816

    Jan 31, 2003
    The genius told me that they cannot offer me an unlocked refurbed phone and said that I would have to call AT&T and have it unlocked again.
  23. ET iPhone Home macrumors 68040

    ET iPhone Home

    Oct 5, 2011
    Orange County, California USA
    Pay the $200 replacement and then upgrade. Unless, I missed something.
  24. Cripps macrumors regular

    Jun 22, 2011
    I am about to shatter glass on mine as well and thus justify buying the new one:D
  25. jimbo1mcm macrumors 68000

    Mar 21, 2010

    The refurb for $150 sounds pretty good. You should be getting a new battery in it as well, something you would have had to pay $99 to replace, maybe coming due, in an original Ip4 that is almost 2 years old.

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