I have always been loyal to Microsoft/Dell and for some reason this Zune isn't up to my satisfaction, randomly turns off, bad battery life, poor organization of music and no wifi/games to play. Kind of a dud compared to Touch. With that said, I'm going to order my Touch and was wondering is there a difference between the 2nd generation and 1st generation? I heard that there is a Christmas Model coming out? Are there any certain cases you guys reccommend, something slim but protective. Also, I never used iTunes before or Mac for that matter, so that should be an experience. One last thing, when I put videos on my Zune it was somewhat simple. I bought Cucusoft converter, any converter that's easy for iPod Touch, and does anyone know the number of colors on the touch, is is like 16million? or 65,000? Thanks, I have so many ???'s and did a search already.