Kanex Keyboard ± Symbol Appearing

Discussion in 'Mac Accessories' started by DogCatMSMac, Sep 23, 2015.

  1. DogCatMSMac macrumors member


    Nov 21, 2014
    About a week ago my Kanex keyboard model QWERTYX(BTKEY) started outputting a ± symbol in front of capitalized letters and symbols. It happens randomly, no sense to when it happens. Any idea what is going on? Yosemite 10.10.5, 5K 27" Retina Late 2014.
  2. RMo macrumors 65816


    Aug 7, 2007
    Iowa, USA
    Well, Opt+Shift+= will give you "±," so if the keyboard happens to be sending a signal like that (perhaps when you press Shift), that might explain it. Obviously that shouldn't be happening, but I've used the Kanex keyboard you're talking about before and wasn't too impressed, so I wouldn't be surprised if there were a defect in yours that was causing this to happen. Is it new enough to still be under warranty? (Do they have warranty?) If so, you might want to contact them.

    You might also try using USB if it's currently connected via Bluetooth (or vice versa) to see if the problem happens both ways. I'm assuming other keyboards are fine?

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