Keyboard marks on my screen!!!

G5orbust

macrumors 65816
Original poster
Jun 14, 2002
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on my powerbook, i got marks on the screen caused by the keyboard. :mad:
they wont come out w/ rubbing. Does anyone have a way to get rid of these ugly marks on my screen?

Thanks.
 

King Cobra

macrumors 603
Mar 2, 2002
5,403
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Of all the problems with Powerbooks, I have NEVER heard of this one. Did the keyboard accidently pop out of it's place, causing it to be elevated above where it normally goes? If so, when you closed the lid on the PB, you probably damaged the LCD.

I can't guarantee that it will go away after a while, but it might. When did you notice this? Is this an older Powerbook?
 

G5orbust

macrumors 65816
Original poster
Jun 14, 2002
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Originally posted by King Cobra
Of all the problems with Powerbooks, I have NEVER heard of this one. Did the keyboard accidently pop out of it's place, causing it to be elevated above where it normally goes? If so, when you closed the lid on the PB, you probably damaged the LCD.

I can't guarantee that it will go away after a while, but it might. When did you notice this? Is this an older Powerbook?

its actually my friend's PB, but i tohught people would answer if i said it was mine;) . But i knowabout it. i believe it is an old 400 Mhz "mercury" pb. he said that he found keyboard marks on his screen and he was wondering how to get rid of em w/o damaging the screen. he asked me if apple would help him, but i said taht apple would say its his fault and refuse to fix it under his applecare warranty.

On how he got the marks, i think he was carrying it in a carry bag and the PB got knocked around, causing the sensative screen to come in contact with the keys.
 

Over Achiever

macrumors 68000
Originally posted by King Cobra
Of all the problems with Powerbooks, I have NEVER heard of this one.
It's actually a common problem...there are many products out there that protect the screen. Check out the apple support site...you'll find some threads on this topic.

It happens because the pb is so thin that the keyboard can touch the screen...this isn't a problem with ibooks.

The simplest preventive measure...put a piece of paper on top of the keyboard.

As for cleaning it...take a look at apples support pages. If screen cleaners can't get the marks out...:(
 

G5orbust

macrumors 65816
Original poster
Jun 14, 2002
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Originally posted by Over Achiever


It's actually a common problem...there are many products out there that protect the screen. Check out the apple support site...you'll find some threads on this topic.

It happens because the pb is so thin that the keyboard can touch the screen...this isn't a problem with ibooks.

The simplest preventive measure...put a piece of paper on top of the keyboard.

As for cleaning it...take a look at apples support pages. If screen cleaners can't get the marks out...:(
I dontt hink he has tried screen cleaners. Ill tell him next time i talk to him. if taht doesnt work.... theres always a new mac waiting for him at our local apple store :D
 

King Cobra

macrumors 603
Mar 2, 2002
5,403
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>It's actually a common problem...

Well, I haven't seen anything like that personally or on the internet.

But bumping the Ti around like that will probably do it.

My portable is just an iBook, and I still protect the keyboard (when the iBook is put away for a while) with one of the original wrappings for it. :p
 

dnte42

macrumors regular
Jul 17, 2002
176
0
Huh...I think I've seen it on just about any recent Apple laptop that didn't have a keyboard guard.
 

AmbitiousLemon

Moderator emeritus
Nov 28, 2001
3,338
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down in Fraggle Rock
Originally posted by King Cobra
>It's actually a common problem...

Well, I haven't seen anything like that personally or on the internet.

But bumping the Ti around like that will probably do it.

My portable is just an iBook, and I still protect the keyboard (when the iBook is put away for a while) with one of the original wrappings for it. :p
its an incredibly common problem and has been around since the first g3 powerbook. nearly every mac vendor sells screen protectors of various sorts (from latex to leather). there are also a number of threads here at MR discussing the problem (nearly everytime someone mentions buying a powerbook someone else recommends buying a screen protector.)

make sure you pick a screen cleaner that is safe for use on lcds (apple's knowledge base should help with that). and consider buying a screen protector.

for the g3 powerbooks new keyboard keys that are slightly shallower are sold so that the keys do not contact the lcd.

its odd this problem has been around for about 4 or 5 years and apple has never fixed it. but all the vendors selling keyboards and screen protectors are probably happy to sell a piece of plastic for $30 and call it a powerbook screen protector :)
 

Soma_Addict

macrumors member
Mar 31, 2002
43
0
i got it

i actually had this problem when i got my new powerbook. i got an original rev a titanium when they were first introduced and the keyboard was marking the screen. some other people were commenting on it at the time and a couple of companies were releasing products to protect the screen from the keyboard. i cant remember the name of the company i got it from but i ordered(off the internet) a peice of ultra suede that fits exactly over the tibooks keyboard. i have been using this every time i put my computer in its case and it works perfectly. the marks disappeared within a week or two. there was no permantent damage done.

the ultra suede keyboard protecter only cost $10 dollars. you could just go to a fabric store and buy a peice that fits over your keyboard and you wont have any problems anymore.

good luck
 

alex_ant

macrumors 68020
Feb 5, 2002
2,473
0
All up in your bidness
This happens with my TiBook (except the marks do come off). The lid doesn't even need to have pressure applied to it - the marks just seem to happen. Try window cleaner and a soft cotton cloth. Lay a sheet of paper down on the keyboard before you close the lid - nothing thick like fabric, because anything thick that accidentally folds could damage the screen.
 

firewire2001

macrumors 6502a
Apr 2, 2002
718
0
Hong Kong
tehehe.. i have the same problem with my pbg4...

so none of you guys know of companies that sell these porducts?

---> the funny thing is that i had my pbg4 sent to apple for repairs, as some you may know, and they not only fixed the problems i was having internally (needed a new logic board) they also replaced the top and bottom panels cause they were scrratched AND they cleaned off the screen.. :D ..

i wonder what they use.. kekeke...

-f
 

pimentoLoaf

macrumors 68000
Dec 30, 2001
1,976
1
The SimCity Deli
If you're about to buy an iBook or tiMac reading of everyone's trouble, understand that Apple puts a li'l foamy sheet between keyboard and screen in the box.

DON'T THROW THAT OUT!!!

I've kept mine betwixt screen and keys to prevent this very problem whilst moving my iBook around. Works wonders.
 

G4scott

macrumors 68020
Jan 9, 2002
2,219
2
Austin, TX
For those of you who ask why the marks appear, it's the oils and grime on your fingers that is transfered to the keyboard...

Another simple solution is to wear cloth gloves every time you type :p

Or, just get a dollar's worth of fabric at wall mart, and stitch up the edges...
 

G5orbust

macrumors 65816
Original poster
Jun 14, 2002
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Uhh thanks for the input, but i want options on how to get the marks OFF, not how to prevent them.
 

AmbitiousLemon

Moderator emeritus
Nov 28, 2001
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0
down in Fraggle Rock
well comments on that have been mixed in a bit, but you are right we havent focused on that.

some cleaning solution (dont use windex) should help take it off (i use solution made for cleaning white boards). someone quoted an apple knowledge base article that describes other solutions.

also by just getting one of the screen guards the marks will slowly disappear on their own.

while you are cleaning the screen you might also try cleaning the keys.
 

Macette

macrumors 6502
Mar 5, 2002
472
0
Melbourne
this thing happens on my white white ibook. i just use an anti-static cloth and rub pretty hard. though not too hard, obviously.
 

G5orbust

macrumors 65816
Original poster
Jun 14, 2002
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thanks for all the on topic info. ;)

ill tell my friend right away about this thread. he may decide to put in his two cents about it or add more info about his problem. his user name is rootuser.
 

ibookin'

macrumors 65816
Jul 7, 2002
1,164
0
Los Angeles, CA
This is not limited to TiBooks; I have this problem on my iBook as well. As others have said, try a commercial product to clean the screen. Personally, I use those wipes that are sold at the Apple Store. The wipes are a two step process: a wet step and a dry step. Works like a charm.
 

cb911

macrumors 601
Mar 12, 2002
4,119
3
BrisVegas, Australia
i have had this happen on my rev C TiBook. i just use a piece of paper now. and i think that there would be no marks on the screen if i didn't carry it around in my backpack all the time. (i don't even have a laptop bag!:eek: :eek: :D )

all i did was rub with a lint free cloth dampened with water. i did have to rub with a decent amount of pressure, but it's all ok now.:D

you can also do the same thing on the keyboard to get all that grese off... just make sure you don't try any of this with your Mac turned on...