keynote issue

Discussion in 'Mac Apps and Mac App Store' started by drewel, Jul 9, 2004.

  1. drewel macrumors member


    Jun 3, 2004
    I just installed Keynote & registered it with Apple. But when I save a work- I get an error message saying "an unexpected error has occurred. Please Quit & re-open Keynote." Very frustrating. Any solutions?
  2. SilentPanda Moderator emeritus


    Oct 8, 2002
    The Bamboo Forest
    Have you installed the Keynote update? I think it's at 1.1.1 now. Might see if that helps.

    Otherwise your standard "repair permissions" might fix it.
  3. Horrortaxi macrumors 68020


    Jul 6, 2003
    Los Angeles
    It never hurts to repair permissions, but if it still happens you should trash your preferences. They're in your user > Library > Preferences folder. Look for one called (or something very similar to that) and drag it to the trash. Keynote will create a new one next time you start it. Sometimes the preference file gets damaged and makes the program crash.

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