Hi, I have a 32GB iPod Touch late 2009, so it's a 3rd gen model, it's a beautiful device but it's very sick. It acts just like a normal iPod would, in terms of on/off sounds and the way it interacts with iTunes, but the display shows nothing. It lights up but there are no colored pixels, the screen is always a flat ghostly grey/yellow. You can lock and unlock the iPod, and hear other sounds indicating that these things are happening the way they should, but other than that the iPod is useless because you just can't see what the heck it's doing. I tried restoring it several times but the display just hasn't come back. When I complained about this problem to Apple they said that they would fix it free (under warranty until Dec. 2010) so I mailed it in... but I soon received a messaging telling me that my service was denied because my iPod was damaged by my carelessness. I don't have the foggiest notion how this could have happened! I will pay for the repairs myself if necessary, but I am hoping that someone hear has encountered this problem before and might have some idea of what has gone wrong, and how I might resolve this problem without dumping any more cash on it. I have tried restoring to factory settings, and I have tried holding down both buttons for long periods but nothing seems to be happening... Thanks!!