So I just wanted to clean out my case and proceeded to remove it from my phone. While removing he front plate I noticed dust on the front facing camera. Upon inspecting the case I noticed a small hole where the front facing camera is and emailed the company about it. This is is sane as I only keep the phone inside my pocket or on a table. I have no idea what could have caused this. Extremely frustrating when I spent $70 on a bullet proof case.