LifeProof Review SPOILER: It Sucks Less Than First Believed

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
unboxing:
attractive packaging, great presentation to customer
neatly packaged and presented product

water test:
the first case i bought failed the water test, so i contacted support
two weeks later i received a new one in the mail that did pass the test

pros
-makes the back of the phone much more attractive
-gives enough heft to the phone so it's more comfortable to use
but not too much so it feels like an otterbox
-no rear camera or flash degradation
-good headset quality

cons
-if you love the way your old palm treo felt while using the touch screen,
you'll love this case. however, i hate using my phone because of it
-front camera has a noticeable glare when used in high light situations
-volume buttons are difficult to push
-the 30 pin cover is flimsy, and after less than a month of use i don't trust
it to be waterproof at all
-loud/silent slider directions are reversed (pull towards front of phone is silent)
-horrible main speaker quality
-rubber seal visible at camera opening
-the nubson the back of case does not sit flush with back of the phone, so there is give when it's pressed
and it vibrates when the speaker rings
_-_ and the big problem i somehow forgot to mention is the fact that with voice memos, video recording, speakerphone calls and siri usage, the input is garbled and faint. making all these features virtually useless

i would recommend against buying this case. i do not trust the drop, water, or dust protection. build quality and durability are definitely questioned.

i've seen water droplets on the inside of the dock connector and have had dust under the s creen protector. i have yet to drop the phone in this case, but i don't have a fuzzy feeling about what will happen when i do
 
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tygrubb

macrumors regular
Jun 23, 2010
150
1
Sorry you had a negative experience with sound quality. I haven't had any trouble with sound whatsoever. The only problem I've had is with the pillowing of the screen protector.

This case seems to be a popular whipping boy for this forum, which is a bit unfair. While I certainly don't want to discount or minimize the experiences of those who have had genuine problems, readers need to be aware that for many, if not most, the case functions as designed.

Get it from Best Buy for a quick return if you have issues with it.
 

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
luckily i'm not busy at work today and can answer this response quickly.


Sorry you had a negative experience with sound quality. I haven't had any trouble with sound whatsoever. The only problem I've had is with the pillowing of the screen protector.

This case seems to be a popular whipping boy for this forum, which is a bit unfair. While I certainly don't want to discount or minimize the experiences of those who have had genuine problems, readers need to be aware that for many, if not most, the case functions as designed.

Get it from Best Buy for a quick return if you have issues with it.
I bought it directly from LifeProof, even after reading all of the negative reviews. Both of my cases had the issues I stated. I tried so hard to love this case. I just can't. On top of everything, customer service took longer than they should have to ship my replacement. If you've had a positive experience, that's great. My recommendation would be not to buy the case. If you feel otherwise, post elsewhere
 

tygrubb

macrumors regular
Jun 23, 2010
150
1
Like I said, I'm sorry if you had a negative experience and in no way do I intend to minimize that and I do understand your frustration. You're certainly not the only who have both sound issues and slow customer service response. It seems there's some QC issues going on with them.

If you feel otherwise, post elsewhere
Now you're out of line. Don't tell me where to post. I will escalate this to the moderators if needed.
 

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
Like I said, I'm sorry if you had a negative experience and in no way do I intend to minimize that and I do understand your frustration. You're certainly not the only who have both sound issues and slow customer service response. It seems there's some QC issues going on with them.


Now you're out of line. Don't tell me where to post. I will escalate this to the moderators if needed.
MOMMY MOMMY THE MEAN MAN ON THE INTERNET TOLD ME TO GO AWAY!

you were the one that came into my thread touting your experience. clearly the majority of people have had qc issues, including you. yet you get mad at me for giving it a bad review. i gave my opinion. make your own thread about yours
 

guccigucci88

macrumors 6502a
Dec 30, 2010
534
0
Sorry you had a negative experience with sound quality. I haven't had any trouble with sound whatsoever. The only problem I've had is with the pillowing of the screen protector.

This case seems to be a popular whipping boy for this forum, which is a bit unfair. While I certainly don't want to discount or minimize the experiences of those who have had genuine problems, readers need to be aware that for many, if not most, the case functions as designed.

Get it from Best Buy for a quick return if you have issues with it.
Lifeproof is notorious for their terrible customer service. How is it unfair at all to post about how crap the case is? So people that have a bad experience are supposed to lie about it and say its a great case just because too many people have put it down and it's not fair to lifeproof? Lol.

"I will escalate this to the moderators if needed. "

I feel sorry for you.
 
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Six8

macrumors 65816
Feb 1, 2012
1,139
141
Earth
luckily i'm not busy at work today and can answer this response quickly.




I bought it directly from LifeProof, even after reading all of the negative reviews. Both of my cases had the issues I stated. I tried so hard to love this case. I just can't. On top of everything, customer service took longer than they should have to ship my replacement. If you've had a positive experience, that's great. My recommendation would be not to buy the case. If you feel otherwise, post elsewhere
You post a review on a discussion board and don't expect anyone to post in your thread unless they agree with you?? Maybe you should call your mommy.. Lol
 

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
You post a review on a discussion board and don't expect anyone to post in your thread unless they agree with you?? Maybe you should call your mommy.. Lol
pretty proud of yourself for that one eh

he told me i was being unfair to lifeproof. i told him to make a new thread regarding his experiences with the product. i truly wish this forum allowed swearing, because i have a few choice words for people like you.
 

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
U can send me a pm tough guy
no thanks sweetie. i'm not into that sort of thing.

back on topic. has anyone heated up the screen protector in an effort to get it to shrink? the furled edges where the cases meet are a lost cause, but maybe i can fix the largest caveat
 

tygrubb

macrumors regular
Jun 23, 2010
150
1
Lifeproof is notorious for their terrible customer service. How is it unfair at all to post about how crap the case is? So people that have a bad experience are supposed to lie about it and say its a great case just because too many people have put it down and it's not fair to lifeproof? Lol.
Go back and read my actual post.


I feel sorry for you.
And I feel sorry for you.
 

SchneiderMan

macrumors G3
May 25, 2008
8,340
199
I didn't even bother reading your rant, but just wanted to say ****. I love mine. Best freaking waterproof case ever made as of today.
 

RocketRed

macrumors 6502a
Jan 25, 2012
506
0

iAppl3

macrumors newbie
Mar 7, 2012
9
0
Honestly, I wouldn't be counting best buy reviews as highly credible reviews IMO. Amazon, Maybe and you can get real obsessive compulsive reviews from people on this forum ;)
 

guccigucci88

macrumors 6502a
Dec 30, 2010
534
0
I don't work for Lifeproof, but I've considered using one... Ultimately I went with a Speck Candyshell.

Nevertheless, Lifeproof seem to have rather positive reviews.

http://reviews.bestbuy.com/3545/3133123/lifeproof-case-for-apple-iphone-4-and-4s-white-reviews/reviews.htm

4 out of 5 stars from 34 reviews on BestBuy's website.

http://www.amazon.com/gp/product/B005E52BGC/

Also 4 out of 5 stars on Amazon.com, with 41 customer reviews.

Looks like you're in the minority.

Check the macrumors lifeproof thread for the real reviews.
 

jsf721

macrumors 6502
Dec 27, 2011
399
4
Li, NY
I got the case for my son. He is 16 and he loves it and it works well. Slimmer than the otterbox my younger son has.
 

kppolich

macrumors 6502a
Nov 28, 2010
520
24
Milwaukee, WI
my life proof failed. my iPhone was ruined. I did the water test and everything. faulty headphone plug was the cause. my phone wasn't even fully submerged and it still failed. full refund. and 200 to apple. so 120 for a brand new iPhone. I've spend 120 on worse things. Still upsetting.
 

karleaglemac

macrumors regular
Mar 12, 2007
161
0
This thread was more interesting when cbmstocks and tygrubb were bickering back and forth.
 

Leonard1818

macrumors 68020
Nov 15, 2011
2,464
393
my life proof failed. my iPhone was ruined. I did the water test and everything. faulty headphone plug was the cause. my phone wasn't even fully submerged and it still failed. full refund. and 200 to apple. so 120 for a brand new iPhone. I've spend 120 on worse things. Still upsetting.
ouch...

Thanks lifeproof!
 

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
This thread was more interesting when cbmstocks and tygrubb were bickering back and forth.
not allowed. can't say anything nice, don't say anything at all.

Check the macrumors lifeproof thread for the real reviews.
yup.


a friend has it and loves it, sound is actually amplified and passes any water test
your friend pressed the little button on the side that increases volume


I didn't even bother reading your rant, but just wanted to say ****. I love mine. Best freaking waterproof case ever made as of today.
i don't feel comfortable contacting customer support again for my second qc issue. i like the case. i really do. there's just a few things i despise about it.. and that makes it not good. that being said, i am still using it. so i just bitch and moan because i can. i'm getting used to the screen protector ever so slowly.


I got the case for my son. He is 16 and he loves it and it works well. Slimmer than the otterbox my younger son has.
i would recommend this before an otterbox. but i've had qc issues with both. i am rough with my phone, but not to the extent of some. and they don't have problems.


my life proof failed. my iPhone was ruined. I did the water test and everything. faulty headphone plug was the cause. my phone wasn't even fully submerged and it still failed. full refund. and 200 to apple. so 120 for a brand new iPhone. I've spend 120 on worse things. Still upsetting.
know that feel. not lifeproof related though. yet..
 

white4s

macrumors 68000
Nov 15, 2011
1,592
320
New Jersey
not allowed. can't say anything nice, don't say anything at all.



yup.




your friend pressed the little button on the side that increases volume




i don't feel comfortable contacting customer support again for my second qc issue. i like the case. i really do. there's just a few things i despise about it.. and that makes it not good. that being said, i am still using it. so i just bitch and moan because i can. i'm getting used to the screen protector ever so slowly.




i would recommend this before an otterbox. but i've had qc issues with both. i am rough with my phone, but not to the extent of some. and they don't have problems.




know that feel. not lifeproof related though. yet..
no not really, like i said the sound is amplified by the design of the case
 

cbmstocks

macrumors member
Original poster
Jan 26, 2012
67
0
no not really, like i said the sound is amplified by the design of the case
you're misinformed. there's no way that's possible. the sound waves pass through a waterproof membrane. in no way does that amplify sound. it may seem louder because the sound is more directional when at certain angles, but that's it.
 

awadeee

macrumors 68020
Jan 21, 2011
2,143
0
Canada
It's a shame that a review of a product turns into a flame war. Oh wait, this always happens. :D

Does anyone know from experience how this compares to the Otterbox Defender when it comes to drop protection?
 

guccigucci88

macrumors 6502a
Dec 30, 2010
534
0
you're misinformed. there's no way that's possible. the sound waves pass through a waterproof membrane. in no way does that amplify sound. it may seem louder because the sound is more directional when at certain angles, but that's it.
Exactly, this guy has absolutely no idea what hes talking about. He doesnt even have a lifeproof... Common sense alone would show that a phone completely encased in a waterproof case would have sound degraded. But i guess this harry potter fan believes magically sound is enhanced.