Losing the will... Crashing, freezing, throwing me out of apps...

Discussion in 'MacBook Pro' started by kathyathy11, Sep 23, 2012.

  1. kathyathy11 macrumors newbie

    Joined:
    Sep 23, 2012
    Location:
    United Kingdom
    #1
    My 13" Macbook Pro has been acting up for a month or two now. It has episodes of being really slow, getting the rainbow spinning circle with everything, throwing me out of apps and can't even play a song on iTunes without freezing. (at worst, I counted it stopping the song 16 times in 3 minutes - then one time it froze for as long as 3 minutes).

    I have tried everything I can think of, I have plenty memory (I only store music and photos on this computer), I have even reinstalled OS X and verified and repaired disks.

    It even froze two seconds into startup as I was putting my password for my account to open the desktop.
     
  2. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    More information about your system would be helpful. Do you have any 3rd party upgrades? RAM? HDD?

    Try running AHT:

    http://support.apple.com/kb/HT1509

    Does your MBP have warranty? If so, just take it to Apple and have them fix it.
     
  3. kathyathy11 thread starter macrumors newbie

    Joined:
    Sep 23, 2012
    Location:
    United Kingdom
    #3
    Nope it is exactly in the same condition as I bought it. I will run the hardware test now.
     
  4. Mrbobb macrumors 601

    Joined:
    Aug 27, 2012
    #4
    I would monitor:

    cpu load - freezes like that may indicate for whatever reason, the cpu is being maxed out.

    Cpu and GPU's temperatures - System would automatically throttle down when temps get too hot.

    Run diskutil to check for dying HD. A failing HD will ask the system to retry-and-retry-and-retry-and-retry. If this is indeed the suspect, reformat (not quick format) HD and reload OS. Also suspect loose/dirty HD cabling.
     
  5. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #5
    When running AHT, I'd suggest turning on the extended test and enabling looping. If it appears locked up during the memory test, it most likely isn't. Just leave it alone and check back later. The extended test can take a LONG time, I usually let it run overnight.
     
  6. Raunien macrumors 6502

    Joined:
    Aug 3, 2011
    #6
    I'm thinking this is either a RAM issue (causing beachballs) or a about to be dead HD.

    Interesting to see what the hardware test reports.
     
  7. kathyathy11 thread starter macrumors newbie

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    Sep 23, 2012
    Location:
    United Kingdom
    #7
    Have checked all of these and all seems fine.
     
  8. Dark Void macrumors 68030

    Dark Void

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    Jun 1, 2011
    Location:
    Cimmerian End
    #8
    Which MBP do you have and what OS are you running?
     
  9. kathyathy11 thread starter macrumors newbie

    Joined:
    Sep 23, 2012
    Location:
    United Kingdom
    #9
    Macbook Pro 13" late 2011 with OS X Mountain Lion 10.8.2
     
  10. Dark Void macrumors 68030

    Dark Void

    Joined:
    Jun 1, 2011
    Location:
    Cimmerian End
    #10
    This link may help you. Troubleshoot some of the suggestions and if everything fails follow the corresponding link for resetting the SMC.
     

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