I have a MacBookPro and an iMac, both with up to date Snow Leopard. I have a wireless HP Envy Printer 100 D410. Everything was running fine and easy to setup for about three months. The printer was connected to everything wirelessly.
Now, I cannot get access with the laptop even though the iMac prints off and connects fine. The laptop connects okay to the wireless network for web pages.
On the laptop I go to the System Preferences and the printer is no longer listed. I select the + and it sees the printer, but when I select to Add the printer, it then searches for software and installs. I have also tried loading the software from the supplied CD. Each time, it gets to the end of installing the software and says it is completed, but when I select Add, it goes through the search software route again. If I select the cancel, then it warns me that the printer options will not show. Very strange!!!!!
Is there some background file that I can delete so that it cleanly sets the printers up?
Any suggestions?
Now, I cannot get access with the laptop even though the iMac prints off and connects fine. The laptop connects okay to the wireless network for web pages.
On the laptop I go to the System Preferences and the printer is no longer listed. I select the + and it sees the printer, but when I select to Add the printer, it then searches for software and installs. I have also tried loading the software from the supplied CD. Each time, it gets to the end of installing the software and says it is completed, but when I select Add, it goes through the search software route again. If I select the cancel, then it warns me that the printer options will not show. Very strange!!!!!
Is there some background file that I can delete so that it cleanly sets the printers up?
Any suggestions?