My wife has been using a new G4 iBook for about 5-6 weeks. She's experiencing a lot of crashes with various different programs... M$ Word crashes >5 times a day with an "unexpected error," Palm Desktop has crashed a couple times with "Error #-1000," etc. She's got 384MB RAM, so I don't think she should be having a memory crunch, since she doesn't really multitask. I'm using the same programs on my 15" G4 AluBook running the same system as her iBook (10.3.1) without any crashing problems, so I don't think these crashes are coming from incompatibilities between the programs and the OS. Any ideas out there as to why her iBook would crash continually? Could it be a bad memory stick? Something else wrong with the hardware? Anyone think Applecare will be able to get this problem fixed if I call them? Thanks for any suggestions.