Just got my M$ Office Suite deal and they sent me the wrong one. (H&S instead of Special Media). There was a letter in the package that said their ordering system had messed up and they weren't sure what I had ordered. The letter invited me to call them if the order was incorrect. I called the toll-free number in the letter and spent a mere moment or two in phone jail and then the very nice person on the phone verified that I had received the incorrect version (she asked me to read the part number from the disk) and then told me that they'd be sending me the other version and i could keep the incorrect one. They're also refunding my shipping cost. Sweet.