Is it really? interferences can cause errors in digital connections if strong enough, the cable is copper in any case.... are you saying that the comments were about just poor wifi performance or are you suggesting that wifi being on causes the tb3 ports to have intermittent disconnections?
because the second sounds quite unlikely if not impossible.
The problem stated by OWC and noticed by several people in system info report is under powered ports.Is it really? interferences can cause errors in digital connections if strong enough, the cable is copper in any case
I have noticed on Apple laptops that shutting off wifi gives a huge increase in battery time, therefore, Wi-Fi uses tons of power. Maybe the entire Mac mini is underpowered by it’s Power supply.I'm confused why having Wifi on would cause the drives to disconnect though?
Well so much for that theory.The problem stated by OWC and noticed by several people in system info report is under powered ports.
I’m not an electrical engineer but I think any consumer wireless radio would be hard pushed to create interference
I asked about turning off Wifi as a possible solution, and he responded:There is an incompatibility between those particular machines and the unit, the wifi card inside clashes and causes random disconnects of the drive. Since the cable isn't removable, there is no way to move the unit far enough away from the machine to avoid this.
I remembered that the previous (when only the Mac mini was listed as incompatible, and it was believed to be power related) suggestion was that the Envoy Pro could be used if daisy chained via a TB3 device with it's own power supply, so I asked if that was a viable solution - using a device with a longer/changeable TB3 cable and then daisy chaining from it.No, the card still can give off occasional signals that will cause the disconnects, so it's not recommended regardless.
It's a viable option, but you really need a good 3-5 feet away, so your base Thunderbolt 3 unit has to have a pretty good cable.
Thanks for the detailed description.Hope this helps you and maybe someone else with these issues.