Mac Pro (Late 2013) High Sierra Slow Startup With Graphical Glitches On Restart & Shut Down

Discussion in 'macOS High Sierra (10.13)' started by Miscellaneous, Oct 1, 2017.

  1. Miscellaneous macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #1
    Hey Peeps!

    I am having issues with my Mac Pro since it was recently updated to the public release of macOS High Sierra 10.13.

    Mac Pro (Late 2013) ME253B/A
    Asus 1080p HDMI Monitor

    The issues I’m having is that the computer takes much much longer to boot up to the login screen.

    There are graphical glitches on the screen when starting up, restarting or shutting down the Mac and also the speakers on my Asus monitor produce a small pop sound.

    I have tried the following troubleshooting methods...

    Sierra Reinstallation
    High Sierra Clean Installation
    PRAM Reset
    Disk Utility First Aid

    The issues I am having are very likely related to the recent update as I have never had these issues before the upgrade and they started immediately after.

    Thanks for reading, hope someone can help!
     
  2. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #2
    Quick Update!

    Despite not having done any further troubleshooting my Mac Pro is now booting up quickly again as it was with macOS Sierra.

    The erratic graphical glitches are still present and I have also experienced a lot of crashes with Logic Pro X where the application has suddenly quit.

    I hope that Apple will address these issues in a future update. I have been reading a few threads where users are being affected by similar issues.

    Anyone else having these issues since upgrading to macOS High Sierra?

    Thanks for reading :)
     
  3. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #3
    I updated to macOS High Sierra 10.13.1 earlier this evening and the graphical glitches are still present. I’ve sent a bug report to Apple using the online form.
     
  4. GP-SE macrumors 6502

    Joined:
    Feb 27, 2013
    #4
    Same issue here on my 2014 MacBook Pro
    boot times are a bit slower than Sierra, and towards the end the screen goes black with just a progress bar.
    SMC, and PRAM Reset didn't help.
     
  5. shirogane macrumors newbie

    shirogane

    Joined:
    Jan 27, 2015
    Location:
    California
    #5
    Same graphical issue here on my 2015 15" Retina MacBook Pro w/ AMD GPU on macOS High Sierra 10.13.0 and now 10.13.1.

    It happens when starting up sometimes, but always logging out 2nd time and afterwards and when shutting down.

    This only happens when I have an external display connected to my MacBook Pro.

    The graphical issues aren't present when I am only running my MacBook Pro with just the internal display.

    Resetting the SMC and PRAM and Safe Boot didn't help either.
    --- Post Merged, Oct 31, 2017 ---
    Try my fix for slow boot and see if it helps for you, because it worked for me.

    1. Open system preferences>startup disk
    2. unlock the preference lock and enter admin password
    3. click and highlight Macintosh HD as the startup disk
    4. click and lock system preferences and close it
    5. reboot and it should be back to macOS Sierra boot speeds again!
     
  6. GP-SE macrumors 6502

    Joined:
    Feb 27, 2013
    #6
    I’ll give that a try. Thanks!
     
  7. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #7
    I have tried some further troubleshooting steps including using different HDMI cables, using a Thunderbolt to HDMI adapter, using different ports on the Mac Pro/Asus display plus a SMC reset.

    In my case sometimes the screen becomes pixelated with scrambled colours appearing on the display and other times it will show a scrambled black and white horizontal line accompanied by a pop sound coming from the internal speakers on my monitor.
     
  8. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #8
    Update...

    I’ve just installed the latest macOS High Sierra 10.13.2 Public Release and the glitches are still present, slow startup has also come back. I was hoping that they would be addressed in this update.

    I’ve also experienced the odd graphical glitch in Finder. Apple Diagnostics shows no issues found when performing a hardware test.

    Most likely that this is an issue related to HDMI/Graphics but really not sure what’s causing it?

    Thanks for reading!
     
  9. shirogane macrumors newbie

    shirogane

    Joined:
    Jan 27, 2015
    Location:
    California
    #9
    macOS High Sierra 10.13.2 update fixed my graphics glitches at log off and at restart. Thank you Apple.
     
  10. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #10
    That's good news shirogane! I'm glad that the latest update has fixed it for you.

    Seems like Apple are working on it, which is great!
     
  11. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #11
    Just thought I'd mention that I have now gone back to macOS Sierra 10.12.6. The slow boot is still present and graphical glitches are not as frequent but still there.

    I'm pretty sure that when upgrading to macOS High Sierra that the installation changed something in my Mac Pro to cause this behaviour.

    Anyone have any advice? I know there are others with these issues so was just wondering if there is anything I could do besides wait for an update to include a fix?

    Cheers!
     
  12. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
    Aug 30, 2014
    Location:
    London, UK
    #12
    I upgraded to the macOS High Sierra 10.13.3 Public Release earlier hoping that these issues would be addressed which unfortunately did not solve the issues that I am having.

    Thank you shirogane for your previous post with instructions for a slow boot fix which has worked for me on my Mac Pro (Late 2013).
     
  13. vincmo, Jan 24, 2018
    Last edited: Jan 24, 2018

    vincmo macrumors newbie

    vincmo

    Joined:
    Feb 26, 2008
    Location:
    Montreal, Canada
    #13
    Hi Miscellaneous, here's my experience with 13.3:

    iMac Pro + Wacom Cintiq users, I would advise NOT upgrading to 13.3!

    - I lost connection with my Wacom Cintiq (basically a display you can draw on). USB-C to Displayport or HDMI not working. The computer is flickering and trying to extend the desktop to the secondary monitor and ends up not succeeding. I also noticed graphic glitches when login in (very quick graphical squares with lines and colours for a nanosecond) so there is definitely something going on with the newest graphic driver.

    - Also worth mentioning I lost 3 or 4 times the ethernet cable connection (both internet and local network). The ethernet port might also be affected by this update.

    My setup was working flawlessly on 13.2. so I am reverting back to this version.

    I contacted AppleCare and flagged the problems. Hopefully they are working on it.
     
  14. Miscellaneous thread starter macrumors member

    Miscellaneous

    Joined:
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    Location:
    London, UK
    #14
    Hi vincmo, I hope that reverting back to macOS High Sierra 10.13.2 solves it for you until Apple can solve these problems. Please let us know if you have any luck, fingers crossed!
     

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