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Macbook Pro 16" no sound in Windows 10 Pro, AirPods Pro offer no Mic

J

Joeinger

macrumors newbie
Original poster
May 9, 2019
27
7
Hi,

i installed Windows 10 on an external SSD-Drive (via rufus) and booted it up on my macbook Pro 16". After the installation of the bootcamp-drivers everything worked fine, but the sound. The internal audio is dead. I reinstalled the drivers, I did a SMC- and PRAM-Reset, i googled for never drivers... No chance.
I don't get the internal sound working. Also the internal mic is dead.

So I paired my AirPods and tried these. Sound works, but there is no option to use the Airpods Microphone.
I know that the AirPods are working with Windows 10, because my work laptop is from lenovo and I'm doing video-conferences or teams-calls all day with my airpods, without any issue. Sound and mic work fine.

Why does it not work on my apple hardware :(

Any suggestions or help?
 
Joeinger said:
Hi,

i installed Windows 10 on an external SSD-Drive (via rufus) and booted it up on my macbook Pro 16". After the installation of the bootcamp-drivers everything worked fine, but the sound. The internal audio is dead. I reinstalled the drivers, I did a SMC- and PRAM-Reset, i googled for never drivers... No chance.
I don't get the internal sound working. Also the internal mic is dead.

So I paired my AirPods and tried these. Sound works, but there is no option to use the Airpods Microphone.
I know that the AirPods are working with Windows 10, because my work laptop is from lenovo and I'm doing video-conferences or teams-calls all day with my airpods, without any issue. Sound and mic work fine.

Why does it not work on my apple hardware :(

Any suggestions or help?
Click to expand...

Can you get a picture or screenshot of the audio devices in Device Manager?
 
Altemose said:
Can you get a picture or screenshot of the audio devices in Device Manager?
Click to expand...
Yep
screenshot.PNG
 
Last edited:
Joeinger said:
YepView attachment 903057
Click to expand...

Try disconnecting your AirPods and running Apple Software Update to install the latest version of Boot Camp drivers. On the newer 5K iMacs, we found that we had to uninstall the sound controller, "High Definition Audio Device", and all of the Intel Audio components in Device Manager, and restart the computer. Once that happened, we manually pointed the High Definition Audio Device to the Cirrus driver in the Boot Camp drivers folder. However, I don't know if that is the case in your instance as I am unfamiliar with what sound card your MBP has in it. Start by checking for updates in Software Update and we can go from there.
 
Thanks for your answer. I tried everything before I paired the Airpods, they were like last instance. Also it's not possible to use their microphone, so the bluetooth-drivers are crap too.
I will try your advice. I also tried to use "driver-booster" to update all drivers available.
I uninstalled everything. When you google, you will find some users with the same problem. Some of them installed the windows os again, others switched to older versions of windows etc.
But I expect from a 4000€ machine, that it works flawless and all needed drivers are available.
 
Joeinger said:
Thanks for your answer. I tried everything before I paired the Airpods, they were like last instance. Also it's not possible to use their microphone, so the bluetooth-drivers are crap too.
I will try your advice. I also tried to use "driver-booster" to update all drivers available.
I uninstalled everything. When you google, you will find some users with the same problem. Some of them installed the windows os again, others switched to older versions of windows etc.
But I expect from a 4000€ machine, that it works flawless and all needed drivers are available.
Click to expand...

Can you also get the driver version of the "Apple Audio Device"? Based on my preliminary research and my past experiences with Windows, this is often caused by the way that the system is imaged in relation to its EFI firmware. Did you use the "Windows to Go" option within Rufus?
 
Joeinger said:
View attachment 903537

Speaker:
View attachment 903538
Click to expand...

Try doing a Windows install using this guide. On some systems, using a WindowsToGo installation created by Rufus or a similar utility will pose issues with the EFI firmware on the system. This was also prevalent in the 2012 era MacBook Pros, 2010-2013 Dells, etc. in which Windows 10 would install in EFI mode, but fail to access certain hardware. Installing using the BIOS emulation mode would resolve the issue on those older systems. On a new system like yours, I would imagine you are facing a similar difficulty due to the way that Windows is configured.
 
I don't know about the headphones as I don't have airpods, but as for the sound on speakers I downloaded all macbook pro drivers (not only the specific ones for my macbook pro 16'') and updated the audio input > speakers (Apple Audio Device)

1589623079259.png


I uploaded the drivers to my google drive so you can download them. Important to note that I can't seem to remember which of the 3 folders contains the drivers that worked for me - I'm almost sure it's this one (AppleAudio_1889106B) but please try until you see that the system is installing the drivers and not saying that it couldn't find any other best drivers.


Drivers: https://drive.google.com/open?id=1PK4Frk0hwOnMYCoL4muXDbNTh-7I6SjZ

If you have any questions let me know! Hope it works
 
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Hi, and thanks for all you answers.

For me that didn't work, but it put me on the way and I fixed it by uninstalling the audio device, then installing the driver from the Cirrus folder from the BootCamp drivers (WindowsSupport/$WinPEDrivers$)

I found this here: https://discussions.apple.com/thread/250315450

It didn't work for me the first time... I had to try a couple of times before it worked.

I also could install the TB3 and SSD drivers (the two devices were unrecognized in the device manager) pointing to the WindowsSupport/$WinPEDrivers$ folder.

Cheers!
 
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