My macbook won't turn on anymore it just gets stuck on the apple logo with the spinny thingie, and I've tried everything to get it to work (safeboot, etc etc). The fans are EXTREMELY LOUD too. I also have a crack on my hinge. I'm thinking of getting the hinge replaced by a secondary person, other than apple. But in the apple care warranty it says: b. Limitations. The Plan does not cover: (i) Installation, removal or disposal of the Covered Equipment, or installation, removal, repair, or maintenance of non-Covered Equipment (including accessories, attachments, or other devices such as external modems) or electrical service external to the Covered Equipment; (ii) Damage to the Covered Equipment caused by accident, abuse, neglect, misuse (including faulty installation, repair, or maintenance by anyone other than Apple or an Apple Authorized Service Provider), unauthorized modification, ^ I don't understand the bolded words. Are they saying that replacements by people other than apple are okay aslong as they are not faulty I'm confused now, does that mean my apple care will be voided? or will it not work for that one area (hinge) how will the apple people know that you got the hinge replaced from someone else and not them? and can i get a new macbook because of the two problems listed above? Does a cracked hinge have any connection to any of the stuff happening? cheers!