Mail.app is KILLING me!

Rower_CPU

Moderator emeritus
Original poster
Oct 5, 2001
11,111
0
San Diego, CA
I thought I'd post this here first, before I check the kbase (exercise in futility that it is):

Every so often my Mac.com account in Mail comes up with error messages saying "Authentication failed". I re-enter my password, correctly mind you, and still, no dice. I try quitting the app and then relaunching, no dice. Sometimes if I look at it cross-eyed, mumble Druish incantations under my breath and unchek the "Use authentication when sending mail" option, under SMTP, and then take my account back online it comes back up...sometimes it doesn't. I've never been able to find a concrete action that fixes it. It's completely random.

This is happening on two separate machines, so I know it's not a corrupted prefs problem (I tried trashing it anyway, no dice). Is the new webmail service screwing me up? It seems like I've only really begun seeing these symptoms last Friday, when the new BETA service started.

Any thoughts?
 

Beej

macrumors 68020
Jan 6, 2002
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Buffy's bedroom
Dude, just go out and buy a few dice. They're pretty cheap. ;)

I can't help with your problem, but I will jump on the anti-Mail bandwagon with you. Like I've said many times before... if Mail wasn't an Apple app, I'd have obliterated it from my system within minutes of first using it.
 

Rower_CPU

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Original poster
Oct 5, 2001
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San Diego, CA
Actually, I'm more partial to cards, but that's another story...:D

The thing is it's only doing it with my Mac.com address. My other POP accounts are working just fine. I looked around on some other boards (arn forgive me) and I saw a couple of similar cases...all within the last couple of days...

I'm starting to think the Beta Webmail might still have some bugs to work out...:(
 

Rower_CPU

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Original poster
Oct 5, 2001
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Originally posted by Beej
TRAITOR!!! Off with his head! ;)
Shall I perform 1,000 "Hail Arn"s or maybe genuflect for an hour facing North (Cupertino)...:confused:

Seriously, though...anyone heard anything?
 

Rower_CPU

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Original poster
Oct 5, 2001
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San Diego, CA
Originally posted by tfaz1
I've heard that if you start using Entourage X you'll never go back...
Using Word, Excel and Powerpoint are bad enough...maybe I'll have to swallow my pride and try it, but I think (hope) that the problem is on the Mac.com server side, and not on the client side...
 

Beej

macrumors 68020
Jan 6, 2002
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Buffy's bedroom
Originally posted by tfaz1
I've heard that if you start using Entourage X you'll never go back...
I have it, but I just can't bring myself to make the move from an Apple product to a m$ product...
 

alex_ant

macrumors 68020
Feb 5, 2002
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All up in your bidness
Rower, have you tried checking your mac.com e-mail with another email client, like Mozilla or Netscape Mail?

I'm sorry about the problem you're having. I'm happy that Mail.app works properly for me... I actually quite love it - it's so lightweight and simple and cute. And it's got antialiased text and spell checking and... and... OK, it's a little buggy. (Which is kinda strange - you'd think that having been in existence for over a decade as NEXTSTEP's email client, they'd be able to work most of the bugs out.)

Alex
 

mac15

macrumors 68040
Dec 29, 2001
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Hey beej
use M$ entourage its totally cool
I used it on OS 9 for ages until I went to X I used it
 

Beej

macrumors 68020
Jan 6, 2002
2,139
0
Buffy's bedroom
Originally posted by mac15
Hey beej
use M$ entourage its totally cool
I used it on OS 9 for ages until I went to X I used it
And you don't use it now because...? Oh, right, I think I know. Well you won't have to worry for much longer! :D

I used to use it in 9, too. It just seems like overkill for what I use it for. I'll just keep hoping that someone at Apple will take a debugger to it one day...
 

Rower_CPU

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Original poster
Oct 5, 2001
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San Diego, CA
Here're my main reasons for wanting to stay with Mail:
1) As far as I know, no other mail client will import my Mail mailboxes. Since my email for work are all cached on the university mail-server, I would get like 500+ messages that I would have to sort through all over again.
2) It's free, it's standard on every OS X install, and it's Apple.
 

Geert

macrumors 6502a
May 28, 2001
513
0
.be
Originally posted by Rower_CPU
Here're my main reasons for wanting to stay with Mail:
1) As far as I know, no other mail client will import my Mail mailboxes. Since my email for work are all cached on the university mail-server, I would get like 500+ messages that I would have to sort through all over again.
2) It's free, it's standard on every OS X install, and it's Apple.
Rower_CPU, may I suggest something?
If you autoforward your mail to an account that has not given you any problem the problem is gone (it isn't really solved, but you won't run into the error message again)
One more thing, after I did the .1.4 update somehow my password got reset, don't ask me why and how, but it was just reset. (Have you tried to change passwords in the accounts itself, and if mac account is your primary system prefs/internet tab email, that is what I did and after that it worked again)
 

Rower_CPU

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Original poster
Oct 5, 2001
11,111
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San Diego, CA
Originally posted by Geert
Rower_CPU, may I suggest something?
If you autoforward your mail to an account that has not given you any problem the problem is gone (it isn't really solved, but you won't run into the error message again)
One more thing, after I did the .1.4 update somehow my password got reset, don't ask me why and how, but it was just reset. (Have you tried to change passwords in the accounts itself, and if mac account is your primary system prefs/internet tab email, that is what I did and after that it worked again)
Autoforwarding is a possbility, but I'll save it as a last resort.

I double-checked my Internet prefs, and everything is hunky-dory (that means OK). It seems to be behaving today, so maybe Apple straightened things out...
 

cris

macrumors newbie
Apr 24, 2002
2
0
NY
mail app problem/phantom acount

I had the same problem with the mail app after I erased My hard drive and tried to replace my preferences in the library/mail folder. Today I noticed that it created another acount under another name. Because it doesn't really exist it can't validate it's password, however the real acount des get through.
I haven't figured out how to erase the other phantom account.
 

cris

macrumors newbie
Apr 24, 2002
2
0
NY
I solved the problem

I solved my problem with mail
I came upon the keychain manager and found the phantom acount and it's supposed password, I erased it and did the same in the library where the mail app's preferences are. Voila! my problem is solved!