Mail App is So Buggy!

adham7897

macrumors regular
Original poster
Jan 27, 2017
122
24
The Mail app freezes immediately when opened. It will crash after 2 minutes.
The only “fix” I found is to reboot the iPhone. It’ll work fot ~1 hour after rebooting.
Everytime I want to check Mail, I need to reboot my iPhone.
I’m on DB 4, but it’s been happening since beta 1. (iPhone 6)
Anyone else experiencing this? Anyone can help?
*Other than that, DB4 is perfect for me.*
 
Last edited:

adham7897

macrumors regular
Original poster
Jan 27, 2017
122
24
Have you tried removing and then re-adding the mail accounts? Could be a corrupt mail database, etc.
Did that AND reinstalled the Mail app, worked for just half a day.
Got other suggestions?
 

charlituna

macrumors G3
Jun 11, 2008
9,631
815
Los Angeles, CA
Did that AND reinstalled the Mail app, worked for just half a day.
Got other suggestions?
Revert back to iOS 10.

This is beta software. Things will be buggy. Sometimes until the last beta version if its not something that crashes the whole system or needs to be working for developers to test their apps.
If you can't handle that then you shouldn't be using the betas. Especially as what sounds like your main device. Even Apple warns this when you go to download the software.
 

adham7897

macrumors regular
Original poster
Jan 27, 2017
122
24
Revert back to iOS 10.

This is beta software. Things will be buggy. Sometimes until the last beta version if its not something that crashes the whole system or needs to be working for developers to test their apps.
If you can't handle that then you shouldn't be using the betas. Especially as what sounds like your main device. Even Apple warns this when you go to download the software.
Betas are buggy?!

Trolls that reply “betas are expected to be buggy”, etc. on every post of someone reporting a bug.
I asked if someone experienced that or if someone can help/has info on this. No need to troll like this on every other post.
[doublepost=1501441198][/doublepost]Tired of seeing that response on every bug post I made. Even saw some other users who write they know betas may be buggy just so they don’t get these responses.
 

Armen

macrumors 604
Apr 30, 2013
7,375
2,249
Los Angeles
The weirdest thing is happening to me on PB3. Usually if iOS can't figure out my work exchange server it will give me an option to manually configure it. PB3 won't give me the option.
 

ryxn

macrumors regular
Jun 5, 2017
116
27
Betas are buggy?!

Trolls that reply “betas are expected to be buggy”, etc. on every post of someone reporting a bug.
I asked if someone experienced that or if someone can help/has info on this. No need to troll like this on every other post.
[doublepost=1501441198][/doublepost]Tired of seeing that response on every bug post I made. Even saw some other users who write they know betas may be buggy just so they don’t get these responses.
Suggestion to sticky this (only sort of kidding).

This is a forum dedicated to the beta, I'm pretty sure users who post here already know things will be buggy. That's why they come here to discuss the bugs and possible solutions.

I had problems with Mail in DB 1, but since then it's been relatively smooth. Do you have another iOS device you can test with?
 

martint235

macrumors 6502
Apr 13, 2016
272
654
Suggestion to sticky this (only sort of kidding).

This is a forum dedicated to the beta, I'm pretty sure users who post here already know things will be buggy. That's why they come here to discuss the bugs and possible solutions.

I had problems with Mail in DB 1, but since then it's been relatively smooth. Do you have another iOS device you can test with?
I agree. I think we all know the beta will have some issues.

The OP's issue seems very strange though. I had no issues with the mail app on PB2 or PB3 so it seems unique to them. It may be worth going back to 10 and then trying a new install of 11.
 

adham7897

macrumors regular
Original poster
Jan 27, 2017
122
24
Suggestion to sticky this (only sort of kidding).

This is a forum dedicated to the beta, I'm pretty sure users who post here already know things will be buggy. That's why they come here to discuss the bugs and possible solutions.

I had problems with Mail in DB 1, but since then it's been relatively smooth. Do you have another iOS device you can test with?
No I don’t have.
 

ryxn

macrumors regular
Jun 5, 2017
116
27
No I don’t have.
Hmm. The first thing that comes to mind is that it could be some kind of issue where it's grabbing mail from an account, and some kind of problem with that is causing it to crash. So like was said before, my first guess is a corrupt mail database.

I've never heard of this issue happening to others though. Worst case scenario is a backup or factory reset.
 

Shirasaki

macrumors G3
May 16, 2015
9,702
3,653
This happened to you?
Please explain the issue?
My mail app randomly freezes. Restart could bring it back to work temporarily.
I don’t know the reason why this happens. I also did not try deleting accounts since in beta3 it was not that buggy.
 

adham7897

macrumors regular
Original poster
Jan 27, 2017
122
24
My mail app randomly freezes. Restart could bring it back to work temporarily.
I don’t know the reason why this happens. I also did not try deleting accounts since in beta3 it was not that buggy.
Same thing for me. Except that I need to reboot if iPhone’s been up for more than ~1 hour, or it won’t open at all.
[doublepost=1501501992][/doublepost]
Same thing for me. Except that I need to reboot if iPhone’s been up for more than ~1 hour, or it won’t open at all.
It’ll freeze and lag IF it opens, but at least it’ll work.
 

DJLAXL

macrumors 6502a
Jun 3, 2014
519
396
UT
Betas are buggy?!
Trolls that reply “betas are expected to be buggy”, etc. on every post of someone reporting a bug.
I asked if someone experienced that or if someone can help/has info on this. No need to troll like this on every other post.
[doublepost=1501441198][/doublepost]Tired of seeing that response on every bug post I made. Even saw some other users who write they know betas may be buggy just so they don’t get these responses.
The problem with this is that, there is really nothing anyone can do besides reporting the issue. Workarounds are pointless because it will obviously be fixed in two weeks. If it means that much to you, then of course reverting back to 10 is the best thing you can do. I think the whole "this is broken at this point in time" shouldn't warrant an entire thread. A simple post in the beta discussion thread would suffice. It is beta software, and complaining that something isn't working is the same as telling someone that everything shouldn't be expected to work. You'd be surprised how many people don't get the "beta" thing and act as if its the final release (not saying this about YOU, but many others in general on these forums).
 

adham7897

macrumors regular
Original poster
Jan 27, 2017
122
24
The problem with this is that, there is really nothing anyone can do besides reporting the issue. Workarounds are pointless because it will obviously be fixed in two weeks. If it means that much to you, then of course reverting back to 10 is the best thing you can do. I think the whole "this is broken at this point in time" shouldn't warrant an entire thread. A simple post in the beta discussion thread would suffice. It is beta software, and complaining that something isn't working is the same as telling someone that everything shouldn't be expected to work. You'd be surprised how many people don't get the "beta" thing and act as if its the final release (not saying this about YOU, but many others in general on these forums).
Correct, but I didn’t complain, just tried to see if anyone can help with this bug I’ve been experiencing since DB1.
 

willmtaylor

macrumors G4
Oct 31, 2009
10,300
8,162
Here(-ish)
Betas are buggy?!
Trolls that reply “betas are expected to be buggy”, etc. on every post of someone reporting a bug.
I asked if someone experienced that or if someone can help/has info on this. No need to troll like this on every other post.
[doublepost=1501441198][/doublepost]Tired of seeing that response on every bug post I made. Even saw some other users who write they know betas may be buggy just so they don’t get these responses.
A bit cranky, are we?

MRF is generally populated by two groups of folks: tech enthusiasts with greater than average knowledge of such issues or newbies with less than average knowledge and technological problems.

Perhaps dispel with the sarcastic GIFs and name-calling with those trying to help? Perhaps preface your posts with “I know betas are buggy”?

Just my .02. Best of luck.
 

stulaw11

Suspended
Jan 25, 2012
1,391
1,624
The problem is NO ONE can help with crashes/freezes on a beta. No one knows what is causing it, if they are even experiencing it too (I am not for instance) and betas run a bit differently on different devices; and there is other stuff running like logging etc on betas.

There is nothing anyone can do other than don't run beta software and get the guaranteed experience from an official release and wait until September.

Deleting the mail app (wiggle mode and hitting x) is deleting nothing; it's been proven since iOS10 it just removes the icon from the homescreen. As already suggested try doing a backup and restoring the phone. That is the only way to "redo" the app data on the device. That is the only real answer anyone can give on a beta.
 
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