Mail not marking as read across devices

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by agentphish, Mar 22, 2012.

  1. agentphish macrumors 65816

    agentphish

    Joined:
    Sep 7, 2004
    #1
    Ive heard mixed reports about iCloud's ability to "sync" mail across devices. For instance for me specifically, if I read a message on my iPad, my iPhone does not automatically update the badge on the mail app to show that the message has been read.

    Same if I read it on my Mac.

    All of my settings are on push for my account and all settings are identical across devices.

    For my friend, the functionality is there. I am completely puzzled as to why this is. Can anyone shed any light on this?
     
  2. James Craner macrumors 68000

    James Craner

    Joined:
    Sep 13, 2002
    Location:
    Bristol, UK
    #2
    What Mail service are you using, the Apple iCloud mail service ( ending in @me.com ) ? or are you using a different PoP Mail service like HotMail that does not support IMAP?
     
  3. agentphish thread starter macrumors 65816

    agentphish

    Joined:
    Sep 7, 2004
  4. James Craner macrumors 68000

    James Craner

    Joined:
    Sep 13, 2002
    Location:
    Bristol, UK
    #4
    Mail in Mac OS X updates the unread message count fine for me. As for iOS devices I sometimes need to make Mail the active application for it to update the unread message count, but iCloud mail syncs fine when the mail is active in iOS.
     
  5. agentphish thread starter macrumors 65816

    agentphish

    Joined:
    Sep 7, 2004
    #5
    Yeah it doesn't at all for me. Just before I posted here I read 2 messages in my iCloud email on my iPad, I just pulled my phone out and looked at mail icon and there is a 2 there.

    When I open the app, I watch it checking for new messages and then it is updated and shows them as read, but that only happens if I open mail and look.

    It's like something about it on on fetch, but it's not like that in any settings at all.
     
  6. d21mike macrumors 68040

    d21mike

    Joined:
    Jul 11, 2007
    Location:
    Torrance, CA
    #6
    This has been discussed many times on other threads. The short answer is that this is how Apple designed it to work.
     
  7. agentphish thread starter macrumors 65816

    agentphish

    Joined:
    Sep 7, 2004
    #7
    So how come I have seen on several of my friends devices the complete opposite, and when I had MobileMe email before I migrated to iCloud it worked the other way, like it should.

    It makes no sense that it works one way for some people and a different way for others if it's the same service and is setup the same way.

    Just asking the tough question because I've seen it work the other way on multiple occasions. My one friend is here with me right now and we are testing it. His works. Mine doesn't.
     
  8. d21mike macrumors 68040

    d21mike

    Joined:
    Jul 11, 2007
    Location:
    Torrance, CA
    #8
    I used MM from the beginning and the read status has never been PUSHED to the iOS devices. Apple even has a support notice about this. On my iPad right so hard to find it quickly. I am sure if you do some searching you will find it. If you still feel I am wrong then I guess we will have to agree to disagree. Again, very easy to find other threads on this. If you check my history you will see I have commented on this many times before. Of course Apple could change how this works at any time in the future.

    ----------

    I looked it up. Please read the following:
    http://support.apple.com/kb/TS1795?viewlocale=en_US&locale=en_US
     
  9. vtstarck macrumors regular

    Joined:
    Jun 16, 2009
    #9
    It's the only thing keeping me from using iCloud email. iMessages works that way. So should email.
     
  10. KenOzz macrumors member

    KenOzz

    Joined:
    Aug 2, 2011
    Location:
    Lincoln UK
    #10
    Mike is absolutely right thats how Apple designed it to work

    There must be 10,000's of posts about it spanning over the past few years, as more folk start using .me email the more posts there are

    Thats how iCloud email works, in that it will not update the Read status across all devices, its ok on Mac to Mac but it will not update on iPhone, iPad, iPod

    Thats it, that's how t is designed to work FACT!!! and the reason I don't use iCloud for my email
     

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