I just purchased six G5 iMac 1.8s for my office two weeks ago, and have already replaced 8 matshita combo drives. Eight frekin' drives died in two weeks, and two replacements doa. Two drives were doa right out of the box, the other 4 died within 2 days slowly grinding to a hault, literally. so I called Apple wensday morning and they appoligised and sent me 6 new matshita drives to replace those other broken matshita drives. Six dead drives on six brand new iMacs withen two days. Friday afternoon I get the new drives. Only had time to install one of them but after the instlation I noticed that same "grind of death" noise comeing from the brand new matshita drive that I had just installed. Monday morning rolls around and we install the other five drives, suprise one of the new drives is doa right out of the box. Call apple, they send a new drive out. Wensday comes and my lay girl is burning a disc when all of a sudden a cracking noise fills the office. The brand new matshita drive that I had replaced on friday had some how broken and shatered the cdr inside of it. I call Apple, they send a new one out. Friday brings another doa matshita to my door, call Apple they send out another. Also on friday two of the replaced matshita drives are makeing the grind of death sound. I got another doa replacement matshita drive this monday, call apple, they send another. Tuesday afternoon, another matshita is dead in an office iMac.
So I called Apple and started yelling, they hung up on me. So I called back a little later with a cool head and asked if they could send me drives that were not made by a company who has the word **** in their name. The guy explained to me that matshita make very VERY high quality combo drives, and has a very strict quality control department, wich is the reason Apple does buesness with them, so any and all replacement drives will be matshita drives. So now I am looking for 6 new NON matshita drives so I can have a little rest, and not have to worry about verbally assaulting an Apple tech. I hate to void my warantee especially consideing that I bought Apple care for all six of them, but i don't want to be continually replacing matshita combo drives. I don't have time to replace four or five matshita drives a week, and it is obovous that Apple doesn't care about the problem. Looking back I should have just paid the extra $1200 and gotten 2.0 superdrive iMacs.
So the moral of the story is, if it has **** in the name it probably is a piece of ****, albiet a "high quality" piece of ****.
ps Too all you overly eager British mod's. Matshita is actualy the name of the company. So saying the name Matshita doesn't count as cussing.
So I called Apple and started yelling, they hung up on me. So I called back a little later with a cool head and asked if they could send me drives that were not made by a company who has the word **** in their name. The guy explained to me that matshita make very VERY high quality combo drives, and has a very strict quality control department, wich is the reason Apple does buesness with them, so any and all replacement drives will be matshita drives. So now I am looking for 6 new NON matshita drives so I can have a little rest, and not have to worry about verbally assaulting an Apple tech. I hate to void my warantee especially consideing that I bought Apple care for all six of them, but i don't want to be continually replacing matshita combo drives. I don't have time to replace four or five matshita drives a week, and it is obovous that Apple doesn't care about the problem. Looking back I should have just paid the extra $1200 and gotten 2.0 superdrive iMacs.
So the moral of the story is, if it has **** in the name it probably is a piece of ****, albiet a "high quality" piece of ****.
ps Too all you overly eager British mod's. Matshita is actualy the name of the company. So saying the name Matshita doesn't count as cussing.