MBP crashes hard, frequently, when loading YouTube files on Reddit, and some other places. Need help

Discussion in 'OS X Yosemite (10.10)' started by slippybug, Oct 11, 2015.

  1. slippybug macrumors newbie

    Joined:
    Oct 11, 2015
    #1
    2012 MBP, Yosemite 10.10.5, Firefox 41.0.1 (latest).

    About 15% of the time when I click on a YouTube video in Reddit, either Firefox crashes, or the entire computer restarts, about 50/50 which one will occur.

    This just started happening on 10/6, and I think it coincided with updating Firefox, perhaps. I have reset Firefox, removed every plug-in and extension, and deleted my prefs.js. I repaired permissions on my HD. I deleted Flash from the computer. I removed the Firefox app from Applications and re-downloaded it. I just don't know what else to do!

    I have no oddball startup items launching.

    Here are my crash reports. Note that about half won't be there, since they aren't generated when the computer crashes.

    Here are links to the crash reports, if they will help:

    https://crash-stats.mozilla.com/report/index/bp-8f21e196-7b5c-498d-b56f-638cb2151010[1]

    https://crash-stats.mozilla.com/report/index/bp-aedf513c-d8cb-4e02-bbc8-41e8a2151009[2]

    https://crash-stats.mozilla.com/report/index/bp-a877343a-ce4a-4584-b916-6f4ba2151008[3]

    https://crash-stats.mozilla.com/report/index/bp-7515f5b3-c640-47cc-826f-bac682151008[4]

    https://crash-stats.mozilla.com/report/index/bp-267ab22f-383b-4ba9-92a7-bbfad2151008[5]

    https://crash-stats.mozilla.com/report/index/bp-4f61d21b-570d-4e42-b726-1ed522151008[6]

    https://crash-stats.mozilla.com/report/index/bp-59257ae6-066f-4a72-9e77-8c0772151007[7]

    https://crash-stats.mozilla.com/report/index/bp-6fb9452e-9fda-4d8a-8711-6e31e2151007[8]

    https://crash-stats.mozilla.com/report/index/bp-1ad507ca-1005-48a5-b8d8-71c112151007[9]

    Here is the text of the report to send to Apple:
    +++++++++++++++++++++++++++++++++++++++++

    Anonymous UUID: 874CC530-94AA-9F94-5DAE-9CF5135B2EAB

    Sun Oct 11 16:32:19 2015

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff8021216df2): Kernel trap at 0xffffff7fa4164f3c, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0xffffff85f6ed3040, CR3: 0x000000044a4df02d, CR4: 0x00000000000626e0
    RAX: 0x00000000ffffeec0, RBX: 0x00000000ffffeec0, RCX: 0x00000000ffffeec0, RDX: 0x000000000a8a8540
    RSP: 0xffffff8208023940, RBP: 0xffffff8208023980, RSI: 0xffffff81f6ed7540, RDI: 0xffffff81be130000
    R8: 0xffffff7fa4181e8b, R9: 0x00000000000004b1, R10: 0xffffff7fa4191ca0, R11: 0x0000000001000100
    R12: 0xffffff81f6ed7540, R13: 0xffffff805411d000, R14: 0xffffff81be130000, R15: 0x000000000a8a8540
    RFL: 0x0000000000010246, RIP: 0xffffff7fa4164f3c, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0xffffff85f6ed3040, Error code: 0x0000000000000002, Fault CPU: 0x0

    Backtrace (CPU 0), Frame : Return Address
    0xffffff82080235f0 : 0xffffff802112ad21
    0xffffff8208023670 : 0xffffff8021216df2
    0xffffff8208023830 : 0xffffff8021233ca3
    0xffffff8208023850 : 0xffffff7fa4164f3c
    0xffffff8208023980 : 0xffffff7fa414fe2e
    0xffffff82080239a0 : 0xffffff7fa413d715
    0xffffff8208023ae0 : 0xffffff7fa413b995
    0xffffff8208023b30 : 0xffffff80216ffed6
    0xffffff8208023b60 : 0xffffff80217015eb
    0xffffff8208023bc0 : 0xffffff80216fed83
    0xffffff8208023d00 : 0xffffff80211e1307
    0xffffff8208023e10 : 0xffffff802112ef8c
    0xffffff8208023e40 : 0xffffff80211139f3
    0xffffff8208023e90 : 0xffffff802112429d
    0xffffff8208023f10 : 0xffffff802120231a
    0xffffff8208023fb0 : 0xffffff80212344c6
    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelHD3000Graphics(10.0)[0F0262AE-2962-3C53-842E-74B82C63A919]@0xffffff7fa4131000->0xffffff7fa4197fff
    dependency: com.apple.iokit.IOPCIFamily(2.9)[BDA92C3B-AD86-33E5-A7F1-1603465350A7]@0xffffff7fa1924000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0xffffff7fa29da000

    BSD process name corresponding to current thread: firefox
    Boot args: kext-dev-mode=1

    Mac OS version:
    14F27

    Kernel version:
    Darwin Kernel Version 14.5.0: Wed Jul 29 02:26:53 PDT 2015; root:xnu-2782.40.9~1/RELEASE_X86_64
    Kernel UUID: 58F06365-45C7-3CA7-B80D-173AFD1A03C4
    Kernel slide: 0x0000000020e00000
    Kernel text base: 0xffffff8021000000
    __HIB text base: 0xffffff8020f00000
    System model name: MacBookPro8,3 (Mac-942459F5819B171B)

    System uptime in nanoseconds: 49390260582619
    last loaded kext at 458008316634: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7fa3279000, size 364544)
    last unloaded kext at 378083334400: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa325a000, size 61440)
    loaded kexts:
    com.orderedbytes.driver.ControllerMateFamily 4.4
    com.orderedbytes.driver.CMUSBDevices 4.4
    com.apple.filesystems.afpfs 11.0
    com.apple.nke.asp-tcp 8.0.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AudioAUUC 1.70
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AGPM 110.19.6
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.kext.AMDFramebuffer 1.3.2
    com.apple.driver.AppleIntelHD3000Graphics 10.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyDriver 272.18.1
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleHDA 272.18.1
    com.apple.AMDRadeonX3000 1.3.2
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.driver.AppleSMCLMU 2.0.7d0
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.AppleBCM5701Ethernet 10.1.3
    com.apple.driver.AppleLPC 1.7.3
    com.apple.kext.AMD6000Controller 1.3.2
    com.apple.driver.AppleMuxControl 3.10.25
    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleMCCSControl 1.2.12
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 327.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 36
    com.apple.iokit.SCSITaskUserClient 3.7.5
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.iokit.IOAHCIBlockStorage 2.7.1
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.1.2
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.iokit.IOSurface 97.4
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 272.18.1
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAcceleratorFamily2 156.16
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IO80211Family 730.60
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
    com.apple.iokit.IOBluetoothFamily 4.3.6f3
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.driver.AppleHDAController 272.18.1
    com.apple.iokit.IOHDAFamily 272.18.1
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.kext.AMDSupport 1.3.2
    com.apple.AppleGraphicsDeviceControl 3.10.25
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.10.25
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.9.1d7
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.driver.CoreStorage 471.30.1
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.2
    com.apple.iokit.IOFireWireFamily 4.5.8
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.iokit.IOUSBFamily 720.4.4
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 398
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookPro8,3, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2.4 GHz, 16 GB, SMC 1.70f6
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
    Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E433136
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.6f3 16238, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Samsung SSD 850 EVO 1TB, 1 TB
    Serial ATA Device: MATSHITADVD-R UJ-8A8
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: Fitbit Base Station
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
    +++++++++++++++++++++++++++++++++++++++++


    Last night, I also went into recovery mode, and reinstalled Yosemite. I did NOT "remove" Yosemite before or anything like that. Before I did, I repaired the disk (no problems) and repaired permissions (just a couple that didn't seem related).

    I am at my wit's end. Can you help me, or point me in the right direction?
     
  2. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #2
    Does it still crash if you use Safari? Seems like a Firefox and not a Yosemite issue TBH - have you tried restoring Firefox from your backup prior to the update?
     

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