messages in the cloud 11.4 not working correctly

Discussion in 'iOS 11' started by Irishappletech, May 30, 2018.

  1. Irishappletech macrumors regular

    Joined:
    Aug 31, 2017
    #1
    Hi I have noticed agter updating to 11.4 last night i enabled messages in the cloud i got a pop up saying that the device had to be connected to wifi and plugged in. However i noticed today not all my messages went to iCloud as i did a test on an older iPhone running iOS 11 and only 6 out of my 9 message conversations appeared. I have also noticed when i go to iCloud storage it says messages is taking up 11.1 mb but another section says 4.6 called "Conversations"


    Any help really appreciated
     
  2. atlchamp macrumors 68000

    atlchamp

    Joined:
    Jun 19, 2012
    Location:
    ATL
    #2
    Did you ever at any point prior to this final release install 11.3 or 11.4 beta and use iCloud iMessages?
     
  3. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #3

    No I’m not on the beta program. As a test I deleted the messages as I don’t care that much for them and tried to resync and reset messages in the cloud. Still no joy
     
  4. atlchamp macrumors 68000

    atlchamp

    Joined:
    Jun 19, 2012
    Location:
    ATL
    #4
    Odd. Idk man
     
  5. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #5
    Thanks. if i turn off the option does that mean the messages will push to my devices and not stay in the cloud. but if its enabled it keeps a copy in iCloud and pushes to all your devices. In other words how do i download a copy to my devices even if their in iCloud
     
  6. iapplelove macrumors 601

    iapplelove

    Joined:
    Nov 22, 2011
    Location:
    East Coast USA
    #6
    OP are you sayin some message convos you had on one device and not another didn’t push to the device they were not on originally ?

    Mine didn’t either but I wasn’t expecting that. Everything else works fine.
     
  7. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #7
    No for example I had 6 messages on my phone when I set up a new iPhone only 4 out of the 6 came through to the older iPhone but I deleted all the messages and starting fresh as I don’t care for saving messages etc works well otherwise
     
  8. Irishappletech thread starter macrumors regular

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    Aug 31, 2017
    #8
    any idea what the "conversations" tab means when you go to iCloud <manage stroage><Messages> you will see something called "Conversations" any idea what this is and for me it says zero KB but messages itself in the settings (one step back) says ive 138.3 kb
     
  9. CTHarrryH macrumors 68000

    Joined:
    Jul 4, 2012
    #9
    I thought all devices had to be on at least 11.4 for the correct cloud syncing to be made. was the older phone also on 11.4
     
  10. Irishappletech thread starter macrumors regular

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    Aug 31, 2017
  11. Peepo macrumors 6502a

    Joined:
    Jun 18, 2009
    #11
    Ya I had issues. My iPhone X and iPad mini 4 worked but I could not get my iPad Pro syncing properly after a couple days. I ended up disabling all three devices then deleted messages and started all from scratch now. I notice that as soon as I enabled message in cloud it is taking up over a gig with nothing in it. My original messages where 4.8 gb before i deleted.
     
  12. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #12
    That happened to me too it fixed itself. What I have noticed is when an iCloud backup is done I’ve notice the amount change so perhaps iCloud backup is another secondary feature for messages in the cloud. Try manually do an iCloud backup and see if that fixes the issue
     
  13. Peepo macrumors 6502a

    Joined:
    Jun 18, 2009
    #13
    Ok it fixed itself now by itself and messages is only using 192K iCloud storage.
    Not sure why Apple is having these issues with it considering it’s long delay.
     
  14. Irishappletech thread starter macrumors regular

    Joined:
    Aug 31, 2017
    #14

    Yeah. I have 164kb stored in iCloud. What is the “conversations” tab that says I have zero kb but I have 164 kb stored it’s wierd
     

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