My After Effects and Photoshop are removed automatically on my iMac

Discussion in 'iMac' started by SaltedsnakE, Dec 20, 2018.

  1. SaltedsnakE macrumors newbie

    SaltedsnakE

    Joined:
    Jul 3, 2016
    #1
    As in the title, After Effects and Photoshop were removed suddenly without my doing.
    I installed those softwares via Adobe's Creative Cloud app and have never had any issue with it.

    Does anyone have the same issue with mine?
     
  2. eric89074 macrumors regular

    Joined:
    Sep 19, 2012
    #2
    I’ve never heard of that. What version macOS are you using and what year were the adobe cc apps? Did you try to reinstall them?
     
  3. mikehalloran macrumors 68000

    Joined:
    Oct 14, 2018
    Location:
    The Sillie Con Valley
    #3
    Not nearly enough info.

    Did you have a subscription that expired?

    Did you use one of those Mac cleaner apps? Some of them have warnings that say to never use them if you have Adobe products installed—all should have that warning—but some will remove Adobe apps from your system. I have had this happen to a few of my clients.

    Worse case, do a Time Machine restore. You can restore individual apps. There are Apple support pages on this if you don't know how.
     
  4. SaltedsnakE thread starter macrumors newbie

    SaltedsnakE

    Joined:
    Jul 3, 2016
    #4
    I’m using late 2015 27-inch iMac model and the macOS software version is up to date(mojave). I reinstalled After Effect and it installed fine.

    I have been using Premiere Pro and After Effects for my video editing but yesterday I bought and installed Final Cut Pro X and its related apps(Motion and Compressor) as well. And this happened. Maybe there is some correlation between these apps upon this matter?
    --- Post Merged, Dec 20, 2018 ---
    My Adobe subscription is being paid automatically every month so I don’t think the expiration is an issue. I haven’t used malware protection apps for my computer but I’m using Dr. Cleaner for my memory management and it never removed any programs or Adobe apps on its own. hmmmm...I don’t know what caused this problem...
     

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3 December 20, 2018