I went to the at&t store to help me activate my iPhone 5 and this women is greeting people at the door and asks me why i'm here today. So I tell her I upgraded another line on my family plan to get the iPhone5 and that I need to transfer my unlimited data plan, text plan and phone number to the new iPhone. She tells me I need to call customer service. I just looked at her and explained that this is what I did last year. She tells me that I need to call customer service and they are not doing activations today in the store. I asked her if that they are really that busy that they can not help me out with this. She says hang on, let me check. So she goes in the store and LOCKS the door behind her. I couldn't ****ing believe it. She comes out and says they can't help me and that I need to call customer service. I looked at her for a good 5 seconds after then walked away. So I called customer service explained what I needed to do and 45 min on the phone I was finally all set up. At this point i'm still pretty pissed that i'm a paying at&t customer and I got turned away at the door and could not enter the store. So I went back. Same women tries to greet me at the door I just walk right past her and i'm assuming it was the manager that was standing inside the store. He asks me what can he help me with. So I told him i'm here to by a case and a screen protector for my phone... if thats alright or is he going to tell me to leave and lock the door. He just looked at me and said oh no, buying accessories is fine were just not doing activations. I told him that I thought it was pretty rude that before I couldn't enter the store and that the women locked the door behind her when she went in. He said hes sorry that I felt that way. They wanted $38 for a ****ing iPhone case. So I walked out and went to best buy and bought a case and 3 screen protectors for $35. /story I mean am I in the wrong about being upset that they wouldn't help me out... let alone enter the store?