My iphone 5 is "nicked" out of the box

Discussion in 'iPhone' started by ThReMiX, Sep 23, 2012.

  1. ThReMiX macrumors member

    Joined:
    Mar 17, 2011
    #1
    It's damaged, like nicks on the back bevel, nothing else just one in the upper corner, and one on the button left. Now I dont think I can take it back, exchange, or return it, since I'm sure ATT will say I damaged it! WTF man... What should I do??
     
  2. famoussasjohn macrumors 6502a

    famoussasjohn

    Joined:
    Jul 7, 2010
    #2
    contact AT&T first to see what your options are.
    If they don't help you, visit or contact Apple.
     
  3. Dennis187 macrumors regular

    Dennis187

    Joined:
    Jun 26, 2010
    Location:
    below you
    #3
    Drawing to a premature conclusion.. and yes, AT&T or Apple will replace it. They know about it too. Some phones have that defect.
     
  4. megsalias macrumors regular

    Joined:
    Jun 23, 2010
    Location:
    Mobile, AL
    #4
    Call Apple. I had the same issue and was told by both AT&T and Apple that any issues of that nature (ie. damage, warranty) have to go through Apple, even if you are within the return period.
     
  5. SR45 macrumors 65832

    SR45

    Joined:
    Aug 17, 2011
    Location:
    Florida
    #5
    Here is a 27 page ongoing thread about this. You can read up on all those that got it exchanged

    http://forums.macrumors.com/showthread.php?t=1445493
     
  6. AFDoc macrumors 68030

    Joined:
    Jun 29, 2012
    Location:
    Colorado Springs USA for now
    #6
    Ummm you should pay attention to the 50 other threads discussing this very issue.
     

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