Preordered via Apple Store app at 4:07 with a black 64gb AT&T upgrade with unlimited data/messaging to a PO Box because where it uses AT&T's billing address as the shipping address with the web traffic I was unable to change this via AT&T. I woke up about 8am and went to change it on AT&T and Apple, well, according to AT&T my physical doesn't exist. I called Apple and got it changed by a rep named Emma who assured me everything was set and shortly received the shipping address change email. 2 hours later I receieve an email from Apple Support telling me they can't ship to a PO Box and to respond to this email with my physical address. Well, I did just in case. Shortly after, I checked my order status and was met with a red warning better saying Action Required: Please contact blah blah blah, Option 2. Well I call the number, but have no idea what option 2 is considering its a voice automated system, so I just say Change Shipping Address. I'm then met with a Due to high call volume, we can't help you, screw you. Click. Does anyone have any suggestions? My order status is listed as Awaiting Action and I have not been charged yet. But the order has went through because I have an order # and my AT&T contract has been renewed via upgrade.