My iPhone 5 was stolen!

Discussion in 'iPhone' started by poppins55, Sep 27, 2012.

  1. poppins55 macrumors newbie

    Joined:
    Jun 16, 2012
    #1
    Woah what a stressful week it has been phone wise. Order the iPhone 5 from T-Mobile UK at 8:10 (8:05 launch) on the preorder day. All went sound. Got accepted for a credit check (despite being assured I wouldn't) and the money was taken from my account.

    Launch day comes... nothing is delivered. No worries, I understand these things happen on launch day.

    Day after... again nothing. Odd?

    Now it's nearing a week after launch and nothing has been received. I've called 5 times with every person assuring me that my iPhone has been sent to the courier and I will receive the following day.

    So today I received a bill for the first month demanding payment. Obviously I was never going to pay so I rang up to try and sort this out. Turns out T-Mobile has had a massive routing error today and nobody can get through. After trying every number under the sun I get through to the business department to probably the most honest guy I've spoken to all week as far as their customer service department goes.

    He tells me that because he's in the business department he can't do much about it but 20 minutes later after he has been dialling different numbers he comes back and tries to sort out my order regardless.

    He says I should've received the phone on launch day and he's sorry I haven't. After handing him the tracking number he finally confirms exactly what is going on with my order.

    It has most probably been stolen by a royal mail courier.

    Brilliant. As he can't get through to the delivery department due to the routing error he says he'll ring me back later today. I'm pretty sad because I've been waiting a week for a phone that should be here now but hopefully it'll get resolved today. :(

    Not devastated though as I have had a vodafone iPhone 5 contract for 5 days that I got refunded today so I have been able to use this awesome phone for a while.
     
  2. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #2
    This should be titled different.... something like, Phone Shipped, Never Arrived.

    This happens. Sorry.
     
  3. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #3
    So you have no actual proof the phone was stolen, yet you blame the postman... Disgusting!
     
  4. tu4thenguyen macrumors member

    Joined:
    Jul 31, 2010
  5. rmbpuser macrumors 6502

    Joined:
    Sep 1, 2012
    #5
    who else do you think it was how many i received an empty tampered box threads do you need

    plus it wasn't the op who blamed the mailman but the most honest guy he has ever talked with
     
  6. bbplayer5 macrumors 68030

    Joined:
    Apr 13, 2007
    #6
    Could have been anyone? Not a guy who would lose his job for doing so...
     
  7. MacBookPro13" macrumors 6502a

    MacBookPro13"

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    Jan 25, 2011
    Location:
    Ireland
  8. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #8
    I dont know who it was and that's exactly why i don't go around making false claims of guilt.
     
  9. wtmk81 macrumors member

    Joined:
    May 20, 2008
    #9
    OP Never made the claim, it was the CSR at T Mobile UK
     
  10. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #10
    And the OP then posted it on a public forum.
     
  11. jerrahh macrumors regular

    Joined:
    Jul 7, 2010
    #11
    the royal post is known around the world of stealing peoples mail. google.com
     
  12. SteveKnobs macrumors 6502

    Joined:
    Jun 23, 2010
    Location:
    CMU
    #12
    Yes. How very disgusting of him to blame the party that was the last known entity to be in possession of the phone. How dare he!

    Wait. Whaaaaatttt? He posted it in a public forum? God forbid T Mobile or the courier service sees this and gets their feelings hurt. Especially since it seems to be at least one of these parties' fault.

    I haven't posted here in a while, so I guess I forgot there are quite a few "Moral Policemen" roaming around.:D
     
  13. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #13
    What on earth?!... Please explain this with more than just google.com... Sources please
     
  14. CBee23 macrumors member

    Joined:
    Sep 23, 2012
    #14
    It's actually called the Royal Mail. Never heard of the Royal Post.
     
  15. jerrahh macrumors regular

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    Jul 7, 2010
    #15
  16. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #16
  17. jerrahh macrumors regular

    Joined:
    Jul 7, 2010
    #17
  18. CBee23 macrumors member

    Joined:
    Sep 23, 2012
    #18
    I'm from the UK and I can't say I've ever had anything go missing that I can recall. Only an item that I bought from an Ebay seller in HK and he couldn't provide proof of postage so refunded, so that was hardly Royal Mail's fault.
     
  19. iapplelove macrumors 68040

    iapplelove

    Joined:
    Nov 22, 2011
    Location:
    East Coast USA
    #19
    Yet another reason I don't mind waking up a few hours early to wait and buy it at the apple store
     
  20. Chuck-Norris macrumors 6502a

    Joined:
    Sep 17, 2012
    #20
    theres something called TRACKING which the op didnt even bother using
     
  21. 725032 Guest

    725032

    Joined:
    Aug 5, 2012
    #21
    Agreed... A £500 delivery without tracking?! Its basic common sense
     
  22. jonfarr macrumors 6502a

    jonfarr

    Joined:
    Jun 29, 2012
    Location:
    Portland
  23. JRoDDz macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NYC
    #23
    The postman always rings twice.
     
  24. soco macrumors 68030

    soco

    Joined:
    Dec 14, 2009
    Location:
    Yardley, PA
    #24
    There's something called READING which the Chuck-Norris didn't even bother using.

     
  25. IO01 macrumors member

    Joined:
    Oct 20, 2011
    #25
    Huh? :confused:

    EDIT: Beaten to it. :eek:
     

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