Carrier My iPhone 5s won't work on LTE

[lovewd]

So whenever my phone is connected to LTE it says no internet connection in every app. Help? (iPhone 5s on T-Mobile)

 

[Winona Northdakota]

So whenever my phone is connected to LTE it says no internet connection in every app. Help? (iPhone 5s on T-Mobile)

Tell us more. Is your SIM card properly provisioned for LTE data in your account?

 

[T5BRICK]

But 4G works? Have you contacted your carrier?

 

[sjperformance]

Maybe no LTE available. Does it work with LTE off? Maybe a restore will work.

 

[I7guy]

Maybe a silly question, but have you enabled cellular data for all applications?

 

[willmtaylor]

Maybe no LTE available. Does it work with LTE off? Maybe a restore will work.

It shouldn't say LTE if it isn't available, right?

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Maybe a silly question, but have you enabled cellular data for all applications?

'Twas my first thought as well.

 

[sjperformance]

It shouldn't say LTE if it isn't available, right?

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'Twas my first thought as well.

Correct. If LTE available should read LTE.

 

[I7guy]

Tell us more. Is your SIM card properly provisioned for LTE data in your account?

Maybe this seems very likely.

 

[lovewd]

Maybe no LTE available. Does it work with LTE off? Maybe a restore will work.

Yeah it's been working with LTE since the start and just 3 days ago it stopped working. I restored but the same issue kept happening

 

[reverberlayed]

What happens if you turn off LTE? Has the phone sustained any damage recently? Are you in the same area you normally are in? Is voice working for you? How about WiFi?

 

[lovewd]

What happens if you turn off LTE? Has the phone sustained any damage recently? Are you in the same area you normally are in? Is voice working for you? How about WiFi?

It goes to 4G. And no I haven't dropped it or anything it's weird. And I haven't tested voice yet. I'll find out more info tomorrow

 

[Steve686]

Call ATT and have them verify that your phone and account both have the same IMEI and CCID numbers set. Have them reset both even if they are correct and see if that helps.