My iPhone 6 Plus has that camera bug where it won't focus. But Im out of warranty...

Discussion in 'iPhone' started by Bobby Corwen, Jun 22, 2016.

  1. Bobby Corwen macrumors 68030

    Joined:
    Jul 16, 2010
    #1
    My phone has that problem that is a common known issue with "dust" getting under the lens or something and it won't focus anymore.

    The first time it happened I looked it up and they said if you tap it and shake it while its focusing it will fix it and it did for a moment but then the next day not even tapping it worked.

    Now its permanently blurry.

    Im on the regular cycle, not the S-cycle and I have had it over a year.

    Any hope if I make a Genius appointment?

    I know in the past they used to bend over backwards for something like this and would even maybe give me a new phone just because its Apple.

    But now they are more mainstream and less loving lol. Anyone have any useful advice or experience on what I might be able to do to take care of this?
     
  2. GP-SE macrumors 6502

    Joined:
    Feb 27, 2013
    #2
    goto the apple store and see if they will help.
     
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    https://www.apple.com/uk/support/iphone6plus-isightcamera/
     
  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    https://www.apple.com/support/iphone6plus-isightcamera/
     
  5. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #5
    I have a coworker of mine whose iPhone 6 Plus had this issue where the camera would not focus at all even if you tap to focus, it just would not. Plus the phone was out of warranty, I advised my coworker to make a genius bar appointment, and the next thing was my coworker was happy that her phone got replaced without any charge. Thanks to the insight Camera Replacement Program for the 6 Plus.
     

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