My iPhone came dented

Discussion in 'iPhone' started by pianodude123, Sep 28, 2012.

  1. pianodude123 macrumors 6502a

    pianodude123

    Joined:
    Mar 1, 2005
    Location:
    in the internet
    #1
    I just opened the box to my new iPhone and there is a miniscule dent on the outer frame near the camera. Also, the lens seems to have dust underneath it. What do you think I should do, considering that if I return the phone I wont be able to get a new one for at least 2 weeks and that I have no backup phone?
     
  2. 5enohpi macrumors regular

    5enohpi

    Joined:
    Sep 23, 2012
    Location:
    Philly/Vegas
    #2
    Take it to apple they have replacements
     
  3. CanadaEh macrumors regular

    Joined:
    Oct 17, 2011
    Location:
    Toronto
    #3
    Get in your car and rip it to Apple to get that thing replaced :mad:
     
  4. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #4
    Call AppleCare and see if they'll cross-ship you a new phone, so you can use the old one until the new one arrives.

    Or, as others have mentioned, make an online appointment for the Genius Bar, if you have an Apple Store nearby.
     
  5. Rocko1 macrumors 68020

    Rocko1

    Joined:
    Nov 3, 2011
  6. OneMike macrumors 601

    OneMike

    Joined:
    Oct 19, 2005
    #6
    I'm the last to complain, but I had returned by original 5 not issue related.

    Comparing the device I got today to what I had on launch. I do see my original had a defect under the glass.
     
  7. JRoDDz macrumors 68000

    JRoDDz

    Joined:
    Jul 2, 2009
    Location:
    NJ
    #7
    There is no extra charge for dents. Enjoy it, as you got a freebie dent you didn't have to pay for!
     
  8. Merkie macrumors 68020

    Joined:
    Oct 23, 2008
    #8
    Apple has spare stock that isn't for sale. Its purpose is to swap flawed units like yours.
     
  9. BFizzzle macrumors 68020

    BFizzzle

    Joined:
    May 31, 2010
    Location:
    Austin TX
    #9
    as others have said they have phones just for replacements.
     
  10. mrskullfreak macrumors 6502a

    mrskullfreak

    Joined:
    Jan 25, 2012
    Location:
    michigan north detroit
    #10
    Will they just swap it?
    How do they know if it came like that or not?
     
  11. skywalkerr69 macrumors 6502a

    skywalkerr69

    Joined:
    Jan 21, 2011
    Location:
    New York City
    #11
    There is a surprise. They will replace it. Hopefully they will have phones in stock.
     
  12. ET iPhone Home macrumors 68040

    ET iPhone Home

    Joined:
    Oct 5, 2011
    Location:
    Orange County, California USA
    #12
    He probably high-tailed it to Apple. I'd like to see too.
     
  13. chakraj macrumors 65816

    chakraj

    Joined:
    Feb 6, 2008
    Location:
    So Cal

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