My iPhone has just passed away. IOS 6 killed it

Discussion in 'iPhone' started by PleasePleaseHel, Sep 23, 2012.

  1. PleasePleaseHel macrumors newbie

    Joined:
    Sep 23, 2012
    #1
    I downloaded IOS 6 to my iPhone 4, 8gb. That was about 6 hours ago. Since then the iPhone has not worked at all. It can't even switch on or off. There is just a black screen and a white Apple logo that flashes on and off every few seconds. I've tried rebooting. I've tried restoring it via iTunes and my Macbook. When I attempt to restore it seems to be working and then you get an error message at the end saying it is not suitable 'for this build' or words to that effect.

    My iPhone is dead. I had only had it for about 3 weeks.

    Does anyone have any suggestions
     
  2. hasanahmad Suspended

    Joined:
    May 20, 2009
    #2
    Buy an iphone 5? The fact that you had a 4 means you were eligible for an upgrade by now
     
  3. fullmanfullninj macrumors regular

    Joined:
    Dec 30, 2009
    #3
    Throw it into DFU mode and try? That or recovery mode is all that comes to mind at the moment.

    No, not necessarily. He has an 8GB iPhone, which means he got it when the 4S launched.
     
  4. Feed Me macrumors 6502a

    Feed Me

    Joined:
    Jan 7, 2012
    Location:
    Location Location
    #4
    Put your iPhone into DFU mode (Google it)

    Download the correct iOS 6 software for your particular iPhone from here.
    (This website simply provides accessible download links direct from Apple's servers)

    Go into iTunes, press and hold alt (option) if you're on a Mac, or shift if you're on Windows, and click the RESTORE button.

    A finder window should pop up.

    Navigate to the .ipsw you just downloaded from the link above, and click it.

    The iPhone should restore correctly.
     
  5. quagmire macrumors 603

    quagmire

    Joined:
    Apr 19, 2004
    #5
    Since it is the 8 GB model he probably isn't eligible since the 8 GB model didn't come out until the 4S came out. But, it does mean he should still be under warranty. Go to the apple store and get it replaced.
     
  6. inselstudent macrumors 6502a

    Joined:
    Jul 27, 2012
    #6
    I had the same issue with my iPad 3 when I tried updating to iOS 6. After some hours it suddenly worked, I think it was something with the Apple servers. Also, try restarting your computer and you iPhone, maybe that helped too.
     
  7. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #7
    From the OP:

     
  8. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #8
    Sounds like the OP bought a used iPhone or one on sale with contract.

    DFU restore.
     
  9. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #9
    We're dealing with a newbie who has no idea what that means.
     
  10. PleasePleaseHel thread starter macrumors newbie

    Joined:
    Sep 23, 2012
    #10
    I bought a brand new phone on contract with the company Orange (UK)
     
  11. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #11
    Unless you fix it on your own, get it swapped.
     
  12. dukebound85 macrumors P6

    dukebound85

    Joined:
    Jul 17, 2005
    Location:
    5045 feet above sea level
    #12
    not necessarily
     
  13. nostresshere macrumors 68030

    Joined:
    Dec 30, 2010
    #13
    take it back. Bad phone.
     
  14. Love Juice macrumors regular

    Joined:
    Jun 2, 2008
    #14
    as others have stated, start your phone is DFU mode. connect your phone to your mac or pc w/ itunes open, then enter dfu (basially hold power and home and count to 10, release the power button and continue to hold the home button and count to 7). itunes should give you a message that phone is in recovery mode. recover / restore through itunes.
     
  15. TSX macrumors 68030

    TSX

    Joined:
    Oct 1, 2008
    Location:
    Texas
    #15
    If you have used tiny umbrella before, you have to go in and change the host file,This will fix the error.
     
  16. Mr.C macrumors 601

    Joined:
    Apr 3, 2011
    Location:
    London, UK.
    #16
    In which case it's still under warranty with Apple. If you have an Apple store within reasonable distance then you should make an appointment at the Genius Bar. They will swap it out for with another phone all be it from their brown box warranty stock. They may well update it for you too to iOS 6. That would be the best thing to do IMHO.
     
  17. CyBeRino macrumors 6502a

    Joined:
    Jun 18, 2011
    #17
    No, it isn't, because he bought it from Orange rather than Apple.

    This works differently in the EU.
     
  18. spikescot2005 macrumors member

    Joined:
    Oct 23, 2008
    Location:
    Scotland, Glasgow
    #18
    No difference at all, just take it to an Apple store and they will resolve the issue for you.
     

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