My iPhone has just passed away. IOS 6 killed it

PleasePleaseHel

macrumors newbie
Original poster
Sep 23, 2012
2
0
I downloaded IOS 6 to my iPhone 4, 8gb. That was about 6 hours ago. Since then the iPhone has not worked at all. It can't even switch on or off. There is just a black screen and a white Apple logo that flashes on and off every few seconds. I've tried rebooting. I've tried restoring it via iTunes and my Macbook. When I attempt to restore it seems to be working and then you get an error message at the end saying it is not suitable 'for this build' or words to that effect.

My iPhone is dead. I had only had it for about 3 weeks.

Does anyone have any suggestions
 

hasanahmad

macrumors 65816
May 20, 2009
1,151
825
Buy an iphone 5? The fact that you had a 4 means you were eligible for an upgrade by now
 

fullmanfullninj

macrumors regular
Dec 30, 2009
232
0
I downloaded IOS 6 to my iPhone 4, 8gb. That was about 6 hours ago. Since then the iPhone has not worked at all. It can't even switch on or off. There is just a black screen and a white Apple logo that flashes on and off every few seconds. I've tried rebooting. I've tried restoring it via iTunes and my Macbook. When I attempt to restore it seems to be working and then you get an error message at the end saying it is not suitable 'for this build' or words to that effect.

My iPhone is dead. I had only had it for about 3 weeks.

Does anyone have any suggestions
Throw it into DFU mode and try? That or recovery mode is all that comes to mind at the moment.

Buy an iphone 5? The fact that you had a 4 means you were eligible for an upgrade by now
No, not necessarily. He has an 8GB iPhone, which means he got it when the 4S launched.
 

Feed Me

macrumors 6502a
Jan 7, 2012
831
6
Location Location
Put your iPhone into DFU mode (Google it)

Download the correct iOS 6 software for your particular iPhone from here.
(This website simply provides accessible download links direct from Apple's servers)

Go into iTunes, press and hold alt (option) if you're on a Mac, or shift if you're on Windows, and click the RESTORE button.

A finder window should pop up.

Navigate to the .ipsw you just downloaded from the link above, and click it.

The iPhone should restore correctly.
 

quagmire

macrumors 603
Apr 19, 2004
6,259
1,067
Buy an iphone 5? The fact that you had a 4 means you were eligible for an upgrade by now
Since it is the 8 GB model he probably isn't eligible since the 8 GB model didn't come out until the 4S came out. But, it does mean he should still be under warranty. Go to the apple store and get it replaced.
 

inselstudent

macrumors 6502a
Jul 27, 2012
616
4
I had the same issue with my iPad 3 when I tried updating to iOS 6. After some hours it suddenly worked, I think it was something with the Apple servers. Also, try restarting your computer and you iPhone, maybe that helped too.
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,815
2,354
New Sanfrakota
Buy an iphone 5? The fact that you had a 4 means you were eligible for an upgrade by now
Since it is the 8 GB model he probably isn't eligible since the 8 GB model didn't come out until the 4S came out. But, it does mean he should still be under warranty. Go to the apple store and get it replaced.
From the OP:

I had only had it for about 3 weeks.
 

Love Juice

macrumors regular
Jun 2, 2008
231
0
as others have stated, start your phone is DFU mode. connect your phone to your mac or pc w/ itunes open, then enter dfu (basially hold power and home and count to 10, release the power button and continue to hold the home button and count to 7). itunes should give you a message that phone is in recovery mode. recover / restore through itunes.
 

TSX

macrumors 68030
Oct 1, 2008
2,610
22
Texas
If you have used tiny umbrella before, you have to go in and change the host file,This will fix the error.
 

Mr.C

macrumors 601
Apr 3, 2011
4,467
581
London, UK.
I bought a brand new phone on contract with the company Orange (UK)
In which case it's still under warranty with Apple. If you have an Apple store within reasonable distance then you should make an appointment at the Genius Bar. They will swap it out for with another phone all be it from their brown box warranty stock. They may well update it for you too to iOS 6. That would be the best thing to do IMHO.
 

CyBeRino

macrumors 6502a
Jun 18, 2011
732
26
In which case it's still under warranty with Apple. If you have an Apple store within reasonable distance then you should make an appointment at the Genius Bar. They will swap it out for with another phone all be it from their brown box warranty stock. They may well update it for you too to iOS 6. That would be the best thing to do IMHO.
No, it isn't, because he bought it from Orange rather than Apple.

This works differently in the EU.