My Iphone4's screen is black and I lost the touch too! I need to backup and my phone, HELP?

[zeidshehadeh]

Hello Everyone!

I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should've

Thank you for your suggestions

 

[JamesMB]

Hello Everyone!

I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should've

Thank you for your suggestions

You might be able to DFU restore the phone, but you will have to use one of your other backups. You do have other backups, right?