My Iphone4's screen is black and I lost the touch too! I need to backup and my phone, HELP?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by zeidshehadeh, Dec 30, 2015.

  1. zeidshehadeh macrumors newbie

    zeidshehadeh

    Joined:
    Dec 30, 2015
    #1
    Hello Everyone!

    I think I lost the touch too. I will buy a new phone but I need to backup my music and photos I have my life here!! I tried to connect my phone to the laptop but when I try to sync the ask me to unlock the phone but I can t! I need your help I m clueless now I tried everything... I m not connected to ICloud, I should've

    Thank you for your suggestions
     
  2. JamesMB macrumors 68000

    JamesMB

    Joined:
    Jan 2, 2011
    Location:
    Texas
    #2
    You might be able to DFU restore the phone, but you will have to use one of your other backups. You do have other backups, right?
     

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