Well I am currently in college, and bought a MacBook Pro for school. I LOVE IT, IT IS SO AWESOME, but it is beginning to fall apart at the seems. The plastic dark gray edge is beginning to separate from the palm rest and around the top of the LCD. Also, sometimes it automatically freezes, goes black, the normally flashing white LED freezes, and I have to restart it. The super drive makes there ridiculously loud clicking noises and when it is being used the processor gets ridiculously hot (downloaded SMC Fan Control for that) But never the less, that shouldn't be an issue with a $2,000 laptop. Also, the ZERO key makes a sticky noise when pressed sometimes, and some of the keys are beginning to become uneven, some look lopsided or just crooked. I don't want them to fix it, I just want a new one. The new one is built out of a solid block of aluminum, so the palm rest quality should not be a problem. Also the keyboard comes out from the bottom of the palm rest. For $2,000 dollars I could have easily had gotten an even higher spec Dell or Alienware, but instead I went with the mac, expecting quality and sheer reliability. But after all of this, I'm not impressed, I'm actually somewhat regretting my decision. I have all of the extended warranty stuff, I payed for that on top. So, what should I tell them at the Apple Store tomorrow so they can issue me a new one? I'm fed up with this quality, and in a few months time it will probably have to be cosmetically fixed again. Do you think there is anyway they could let me return this laptop for the price I payed or something? I'm pretty annoyed. Sorry about my rant, but I'm not exactly rich and I want a laptop that is better built then this. Thanks for listening!