My MBP came back from Applecare fixed, but with 75 GB HD instead of my 750. What?

Discussion in 'MacBook Pro' started by ioasuka, May 13, 2014.

  1. ioasuka macrumors newbie

    Joined:
    May 13, 2014
    Location:
    San Francisco, Ca
    #1
    I'm at a loss for words here, and would love to believe it's the OS misreading by exactly one decimal place, however I haven't been able to effectively Google search this issue (or perhaps it's a rare occurrence). I hope I didn't mispost this in the wrong category, but it really impacts my ability to sustain myself so I'll be very grateful for any advice...
    The situation: Right before the AppleCare on this MacBook Pro expired this month, it was taken to Apple for a new logic board, heat sinks and thermal paste refit. All of these changes were made, however it's looking like this machine returned home with its 750GB volume refitted with -- Drumroll -- a 75 GB volume. (Or so Finder would have me believe.)
    I would love to call them and complain even if the Applecare is expired, if possible, however would love advice in how to first determine whether OSX is misleading me or not. Get Info yields the same reading of "75 GB total space with a little over 10GB used up" although sometimes does not even compute a total value.

    Thoughts?
    Thank you in advance, all. <3
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
    #2
    Take it back to Apple or reformat and reinstall OSX.
     
  3. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #3
    I'm not even sure anyone makes a 75GB drive. What does disk utility say? I'd guess that they had to reload/repartition the drive and the tech mistyped so leaving you with a 75GB partition - but disk utility will confirm if you have 675GB spare space...
     
  4. marddin macrumors 6502

    Joined:
    Mar 11, 2009
    #4
    Definitely check disk utility to verify the full size of your drive. Please report back with your results.
     
  5. thundersteele macrumors 68030

    Joined:
    Oct 19, 2011
    Location:
    Switzerland
    #5
    a screenshot would help. Where exactly are you reading off the 75 GB number? Do all possibilities of checking the capacity report the same number?

    As simonsi said, it could be possible that the drive is partitioned... check disk utility.
     
  6. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #6
    Enter the line below into Terminal and post up the output of the command. This will show all disks/volumes and their size.

    Code:
    diskutil list
     

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