Brand new in the box. Just recieved it today. I was one of those who was able to upgrade on Verizon with the "glitch" a couple weekends ago. Now, I'm not so sure I chose right. I've seen what samsungs and htc's are capable of and I'm almost inclined to sell this 5S sealed and buy a GS4 or HTC one or one max. Thoughts from you android/iOS users? I really want a bigger screen and some other inane features that apples been lacking.