My first MBP rattled, so I asked for a replacement.
My second MBP rattled, so I asked for a replacement.
My third MBP rattled, so I asked why they couldn't send me a MBP that didn't rattle!
Apple's Customer support is doing their best to make me happy — they really are — but poor quality control is hurting them like crazy. I even went to the Apple Store this past weekend to check out the ones on display, and a few of those rattled too.
They're sending MacBook Pro #4 straight to the Apple Store, so if this one rattles too, they can immediately take it in for repair. Unfortunately, the consensus is that one particular rattle (in the screen assembly) is just a thing that you need to accept this this generation. However, I'm really not happy about spending such a huge amount of money for a rattling computer!
I wrote more about my experience on my blog, if you're interested — it contains videos of all of the rattles.
http://ikennd.ac/blog/2017/01/excuse-me-sir-can-i-rattle-your-macbooks/
My second MBP rattled, so I asked for a replacement.
My third MBP rattled, so I asked why they couldn't send me a MBP that didn't rattle!
Apple's Customer support is doing their best to make me happy — they really are — but poor quality control is hurting them like crazy. I even went to the Apple Store this past weekend to check out the ones on display, and a few of those rattled too.
They're sending MacBook Pro #4 straight to the Apple Store, so if this one rattles too, they can immediately take it in for repair. Unfortunately, the consensus is that one particular rattle (in the screen assembly) is just a thing that you need to accept this this generation. However, I'm really not happy about spending such a huge amount of money for a rattling computer!
I wrote more about my experience on my blog, if you're interested — it contains videos of all of the rattles.
http://ikennd.ac/blog/2017/01/excuse-me-sir-can-i-rattle-your-macbooks/