My two year was shoving a DVD into my Imac's drive and now it won't do anything.

Discussion in 'iMac' started by Flamemaplestrat, Jan 30, 2011.

  1. Flamemaplestrat macrumors newbie

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    #1
    My two year old shoved a disc into my mac's SuperDrive and now it will not do anything. In fact, the disc he put in there got stuck. I managed to get it out. I would greatly appreciat anyone's suggestion's. Note, he did this while the computer was off. Thanks.
     
  2. stridemat Moderator

    stridemat

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  3. Apple OC macrumors 68040

    Apple OC

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    #3
    Buy him his own Macbook and tell him to stay off your iMac :cool:
     
  4. Flamemaplestrat thread starter macrumors newbie

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  5. stridemat Moderator

    stridemat

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    #5
    I would make an appointment to see an Apple Genius.
     
  6. Flamemaplestrat thread starter macrumors newbie

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    Reply

    Sounds expensive. I was thinking the same thing. I just hope I can use an external DVD/cd drive in it's place if the bill is too steep.
     
  7. AlphaDogg macrumors 68040

    AlphaDogg

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    #7
    It needs a new superdrive. If you are technologically savvy, you can replace it yourself for about $75. If not, Apple will charge you like $300 to do it...
     
  8. Apple OC macrumors 68040

    Apple OC

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    #8
    on a serious note ... he has probably not broken it and maybe has tripped a sensor.

    As Stridemat has pointed out ... get Apple to have a look.

    good luck
     
  9. Flamemaplestrat thread starter macrumors newbie

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    Yes, this sounds expensive and I am not qualified to tear down my iMac. Can I substitute an external drive? Thanks!
     
  10. stridemat Moderator

    stridemat

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    #10
    Its worth explaining the situation to the Genius you meet at the Apple store. They may fix it for free. Stranger things have happened.
     
  11. Flamemaplestrat thread starter macrumors newbie

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    The SuperDrive was working flawlessly until my kid did what he did. So the optical part was working great. Maybe there is a cheaper fix. I hope......
     
  12. CoastieCook macrumors newbie

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    #12
    You can use an external USB CD/DVD drive with no problem (I use them all the time). However, I'm not 100% positive you can boot from them if you have a problem and need to recover the system or upgrade your OS.
     
  13. Ubuntu macrumors 68000

    Ubuntu

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    #13
    Good thought, I've got a USB DVD Drive and I can boot from it on my netbook so I'm pretty certain it'll be fine for the mac, but good point, I didn't think about that.
     
  14. Mactrillionaire macrumors regular

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    #14
    He's likely correct for holding 'C' at start since that is supposed to default to SuperDrive. You might have a better shot holding down the Option key. I'm not sure, however, as Apple doesn't let you hack it to change the Darwin hexadecimal boot code. You have to choose from something that is provided.
     
  15. CoastieCook, Jan 30, 2011
    Last edited: Jan 30, 2011

    CoastieCook macrumors newbie

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    #15
    Yeah, I'm 99% sure I booted my MBP from an external DVD Drive during one of my many "Adventures in Violating the Apple Warranty", but I didn't want to tell someone a porky-pie thinking it was the gospel. :) For once in my life, I don't want to be 'that guy'... hahaha /silliness

    Mactrillionaire, you sir are correct. It is hold down Option to boot from an external drive.
     
  16. chris98vf macrumors regular

    chris98vf

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    #16
    Tell a kid not to touch the stove and he'll still touch it and get burnt. The child will learn from the pain. Morel of the story? Surround your iMac with hotplates :D
     
  17. rootsmaneuver macrumors member

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    #17
    USB DVD boot works fine

    Guaranteed. I do it all the time. I've removed my optical drive so its the only way I can install the OS.
     
  18. rootsmaneuver macrumors member

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    #18
    Applecare?

    if you have applecare I would bring it in and play dumb. They might just replace the superdrive, no questions asked. After all, its a possible scenario where your kid does what your kid did and you have no knowledge of it.

    Best of luck!
     
  19. Flamemaplestrat thread starter macrumors newbie

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    #19
    Thanks to everyone that posted a reply! I just caught my little boy trying to stick pokemon cards in the iMac's drive. There may just be playing cards in it. He's a good kid. Just loves to get his little hands on my Mac too much. He likes it. Can't blame him for that. Taking the Mac to the apple store soon. When I get it fixed, I am going put tape over the drive hole.
     
  20. Apple OC macrumors 68040

    Apple OC

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    #20
    lol ... he will be writing computer code by the time he is 4 :cool:
     
  21. walterwhite macrumors 6502

    walterwhite

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    #21
    If there are only pokemon cards in the superdrive... and thats all that is causing the issue... the Genii at the apple store can remove it and test it ... labor is only $39.

    worth it, as most of the time, those drives start working again from something like that.
     
  22. Flamemaplestrat thread starter macrumors newbie

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    #22
    Thanks for the info. I have never had to use the apple store to work on my Mac so this info is helpful.
     
  23. splashnader macrumors 6502a

    splashnader

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    #23
    The optical drive bay on the iMac has always been problematic. When I bought my 2007 iMac I ripped all my CD's into my iTunes Library. After about the 50th CD, one got stuck in the drive. It was nothing more than constant repetitive wear and tear on the drive motor and also a partial problem with the fact that the drive is slot loaded and not tray loaded. The motor on the drive, that ejects the disc, can also become misaligned for various reasons as well. My point is that Apple has been made aware of some of these problems and often times they will replace drives for no charge, even out of warranty/apple care.

    I'm not sure how the Apple store will handle the cards being put into the drive, but like others have said it shouldn't be all that expensive.

    Hope everything works out for you. :)
     

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