My upgrade is 12/14/2010, but I am still not eligible for a two year upgrade.

Discussion in 'iPhone' started by mickeyp49, Jun 14, 2010.

  1. mickeyp49 macrumors member

    Joined:
    Jun 11, 2010
    #1
    I need help, I talk to an AT&T store rep and they were useless.
    I also plan on upgrading tomorrow, but if I can't upgrade then gonna have to find an extra 200$.
     
  2. CoryBoyUSA macrumors member

    Joined:
    Aug 7, 2007
    #2
    Did you mean 12/14/2010? I'm sure your eligibility isn't 2.5 years away from now. :)
     
  3. rmatthewware macrumors 6502

    Joined:
    Jul 22, 2009
    #3
    I think you mis-typed. Your upgrade is up in 2012? If you signed a two-year contract, that means you didn't sign up until this Decemer. Are you from the future, or am I just confused? :D
     
  4. UnknownMacNoob macrumors member

    Joined:
    Jun 10, 2009
    #4
    I hope you made a mistake. If not then how do u expect to be eligible for an upgrade if it's 2 years away?
     
  5. hryan4740 macrumors regular

    hryan4740

    Joined:
    Jun 8, 2010
    Location:
    NoVA
    #5
    Did you just buy a phone? I'm sorry, maybe I'm misunderstanding, but if your upgrade date is in 2012 then AT&T isn't going to move you up so that you can buy an iPhone at the upgrade price.
     
  6. mickeyp49 thread starter macrumors member

    Joined:
    Jun 11, 2010
    #6
    Yes I mean 2010. Sorry
     
  7. mickeyp49 thread starter macrumors member

    Joined:
    Jun 11, 2010
    #7
    Sorry, I meant 2010
     
  8. Tara Luvs Apple macrumors 6502a

    Joined:
    Mar 16, 2008
    #8
    Your only bet with this is by AT&T. I know that you said they were useless, but we can't help you.
     
  9. dave006 macrumors 68030

    dave006

    Joined:
    Jul 3, 2008
    #9
    OK, I will bite.

    When did you purchase your current phone and is it an iPhone?

    What type of phone plan are you on (individual or group)?

    If it is a group plan is your line the primary line?

    Dave
     
  10. Tara Luvs Apple macrumors 6502a

    Joined:
    Mar 16, 2008
    #10
    It honestly does not really matter as even if the poster is eligible, we can't change her date. Only AT&T would be able to do this. My advice is to call or go to a different AT&T store. :)
     
  11. Wicked1 macrumors 68040

    Wicked1

    Joined:
    Apr 13, 2009
    Location:
    New Jersey
    #11
    Call Steve on his phone, he said AT&T told him everyone who's contract expires in 2010 including up to 12-31-2010 at 11:59 PM will be eligible for an upgrade, he even stated 6 months early.
     
  12. mickeyp49 thread starter macrumors member

    Joined:
    Jun 11, 2010
    #12
    I purchased my Blackberry Bold in February 2009, I'm on a family plan and I'm on an added line
     
  13. Tara Luvs Apple macrumors 6502a

    Joined:
    Mar 16, 2008
    #13
    Sorry, but that is not correct. If you contract is ending in 2010, then you are most likely are and have been eligible for an upgrade. It is for all who are eligible.

    Next time you plan to make remarks, please write the correct information. :)
     
  14. mickeyp49 thread starter macrumors member

    Joined:
    Jun 11, 2010
    #14
    First off I'm a guy, and second I contacted ATT and they had no clue to whether I was supposed to be eligible or not. Also the next closest ATT store is almost 50 miles from where I live.
     
  15. FamiliaPhoto macrumors 6502a

    FamiliaPhoto

    Joined:
    Jul 24, 2009
    Location:
    Chicago, IL
    #15
    They are moving up eligibility only for those with iPhones. Since you have a BB your date has not changed. I suppose you could ask ATT to move it up anyway but no guarantees.
     
  16. Tara Luvs Apple macrumors 6502a

    Joined:
    Mar 16, 2008
    #16
    I am sorry, I was doing something else besides typing. I usually do not make that mistake, but no need to attack me.

    I am just saying that if they can't help you, neither can we. Why am I getting an attitude when I am speaking the truth. We can tell you that you may or may not be actually eligible, but what would that do?
     
  17. dave006 macrumors 68030

    dave006

    Joined:
    Jul 3, 2008
    #17
    OK, we can't help you change the date but we can explain the "why" part.

    Since you are not currently an iPhone customer who would be eligible for a what is called a standard equipment upgrade by 12/31/2010, you will not benefit from the offer that Apple and AT&T offered this year.

    Here is the link to the Youtube link where a very credible source (Seth) explains the iPhone Upgrade Eligiblity Offer

    http://www.youtube.com/watch?v=oA8HQlPi2vU

    Dave
     
  18. Tara Luvs Apple macrumors 6502a

    Joined:
    Mar 16, 2008
    #18
    They should have been able to tell this to the poster. They were just probably not going to help you since they would not be making a sale off of you? :confused:
     
  19. mickeyp49 thread starter macrumors member

    Joined:
    Jun 11, 2010
    #19
    Well say I were to get my moms iPhone and call ATT and tell them that I am now using an iPhone would I get the upgrade then
     
  20. KameronBriggs macrumors 6502

    KameronBriggs

    Joined:
    Feb 8, 2010
    Location:
    Somewhere Sunny, California
    #20
    Hit *639#
    on your phone.
     
  21. mickeyp49 thread starter macrumors member

    Joined:
    Jun 11, 2010
    #21
    Its says "A full discount on a standard handset or iPhone upgrade is not available at this time but you may qualify on 12/14/2010. We can offer you a discounted iPhone upgrade at a higher price with a 2-year commitment and an 18$ upgrade fee."
     
  22. macslayer118 macrumors 6502

    Joined:
    Oct 6, 2008
    Location:
    Dallas, TX
    #22
    Try it... may work
     
  23. Geckotek macrumors G3

    Geckotek

    Joined:
    Jul 22, 2008
    Location:
    NYC
    #23
    yup, you get early upgrade pricing. Not getting full upgrade price at this time...sorry.
     

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