Need to find the model of my iMac from abroad, apple id?

Discussion in 'Mac Basics and Help' started by kaplaninternational, Apr 26, 2019.

  1. kaplaninternational macrumors newbie

    kaplaninternational

    Joined:
    Apr 19, 2016
    #1
    Hey guys, struggling to solve an issue.

    I am abroad for work. I left my iMac in my home country/home. The iMac is disconnected so I cannot see anything about the device when I log in with icloud or any of my settings from my Macbook Pro and my iPhone.

    I want to know if I can anyway find access in terms of just the model number/year model of my iMac at home. It's my main device/computer and it's been used of course by my icloud account and my apple id before so there must be some records of it somewhere.

    At the moment, all I can see is if I go to FIND MY IPHONE, it shows up there but it just says IMAC and no information about it. And of course it says it is disconnected.

    I want to find the model number, as I'm just considering buying a new one where I am now and then when I go home, to sell that one. But I just want to confirm what model and year that one is before I buy a new one.

    Is there anyway at all through my apple id account, I can trace any information about that iMac from where I am now?
     
  2. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    Toronto
    #2
    Settings > Tap your name at the top > scroll down > there should be a list of devices, if your iMac is there tap it and it should show OS and serial number.
     
  3. kaplaninternational thread starter macrumors newbie

    kaplaninternational

    Joined:
    Apr 19, 2016
    #3
    Hey if you re-read what I posted a bit more carefully, you'll realize I already tried that and that is not what I'm asking as my device is NOT CONNECTED AKA OFFLINE, hence it is not displaying there

    And I'm abroad from that iMac
     
  4. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #4
    Your iMac doesn’t have to be online to show up in Settings as Mr Brightside suggested. Devices associated with your AppleID are listed whether online or not.
     
  5. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    Toronto
  6. kaplaninternational thread starter macrumors newbie

    kaplaninternational

    Joined:
    Apr 19, 2016
    #6
    Ok no is helping as I said

    It's not showing up - any other way
     
  7. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    Toronto
    #7
    I asked you to post a screenshot of what you're trying, if you refuse to I can't help you further.
     
  8. NoBoMac macrumors 68020

    Joined:
    Jul 1, 2014
    #8
    Attitude aside, OP might be correct.

    Find My Phone app does not show s/n. iCloud.com shows last four of the s/n and basic info (Macbook Pro, 15").

    Simple Google search would have turned up that appleid.apple.com will provide the s/n for a device. Then can take that and query checkcoverage.apple.com, where you will get basic model information (type, year, screen size [Macbook Pro, 2018, 15"]). But nothing else will show, re: RAM, SSD, GHz. Need the receipt for that and or be seated in front of the device.
     
  9. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #9
    iPhone and iPad settings do show the full serial number, though, the same as appleid.apple.com.
     
  10. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #10
    Just curious - How do you all see the device serial numbers? In Settings/AppleID, I see my 6 devices, but none show serial numbers, just model, and OS version. And out of 6 devices, three are incorrect device/models. The only exception is my iPhone, which also shows the phone number, and IMEI (not serial number). I guess you can use IMEI to decode what model that is, but I sure don't see any serial numbers, again with 6 devices.
     
  11. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    Toronto
  12. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #12
    All of my devices show serial numbers...Macs, iPhones, iPads, HomePods, AppleTVs, and Watch.
     
  13. NoBoMac macrumors 68020

    Joined:
    Jul 1, 2014
    #13
    Aha!

    For detail purposes, where that is showing on iOS is Settings > your Apple ID > device-in-question

    Mac, pretty much same: Settings > iCloud > Account Details button, then Devices tab.

    But as OP mentioned, does not show in Find My Phone.
     
  14. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #14
    Still don't see any serial numbers for any of my devices signed in to iCloud.
    Not on my iPhone, and also no serial numbers appear on my Mac.
    Maybe it's because I have never turned on two-factor authentication?
     
  15. chabig macrumors 603

    Joined:
    Sep 6, 2002
    #15
    That makes sense. None of your devices are “trusted”. I wonder if the OP doesn’t see SNs for the same reason.
     

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14 April 26, 2019